Senior Enterprise SaaS Implementation Lead

Paperless Parts, Inc.; Boston (MA); In loco; USD 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision for you and

Unlimited PTO

13+ paid holidays

Wellness stipend

Pre-tax Commuter and FSA

401(k) plan

Employee recognition program

Descrizione del lavoro

Paperless Parts is seeking a Senior Implementation Project Manager to drive enterprise SaaS deployments, guiding manufacturers through digital transformations and aligning customer operations with the platform. You will serve as a consultative partner, balancing strategic product expertise with hands-on delivery.

Based in Boston with on-site presence three days a week, you will lead cross-functional engagements, manage scope, timelines, and budgets, and deliver training programs to ensure

Competenze

• Demonstrated track record of leading enterprise software deployments in customer-facing SaaS environments.
• Ability to build trust and navigate change management with executive sponsors and cross-functional teams.
• Capability to translate complex customer business logic into technical configurations.
• Demonstrated mastery in managing multi-stream project timelines, risk frameworks, and budgets.
• Based in Boston, MA with willingness to travel to customer sites 1–3 times per month.

Mansioni

• Lead executive status reviews, strategic meetings, and real-time issue resolution across customer and internal teams.
• Balance implementation timelines, resource allocation, scope, and budget with precision.
• Lead engaging end-user training programs and interactive workshops for enterprise customer teams to drive platform adoption and user proficiency
• Address scope creep directly while establishing clear customer boundaries and accommodating critical business shifts.
• Translate complex customer business requirements into optimal platform configurations that drive long-term value.
• Assess project health metrics continuously to identify delivery risks early and execute mitigation strategies.
• Identify operational gaps within the deployment lifecycle and create scalable workflow enhancements.

Conoscenze

Enterprise software deployments

Change management

Executive alignment

Cross-functional leadership

Requirements translation

Descrizione del lavoro

Paperless Parts is seeking a Senior Implementation Project Manager to drive enterprise SaaS deployments, guiding manufacturers through digital transformations and aligning customer operations with the platform. You will serve as a consultative partner, balancing strategic product expertise with hands-on delivery.

Based in Boston with on-site presence three days a week, you will lead cross-functional engagements, manage scope, timelines, and budgets, and deliver training programs to ensure