Enterprise SaaS Implementation Lead

Paperless Parts, Inc.; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness stipend

Unlimited PTO

Training & conferences

Job summary

Paperless Parts, Inc. in Boston, MA seeks an Implementation Project Manager II to lead enterprise SaaS deployments, guiding manufacturers through digital transformations.

You will translate complex business requirements into platform configurations, manage multi-stream timelines, risk, and budgets, and drive change with executive sponsors.

Work is on-site three days a week with some travel to customer sites; you’ll run training programs and stakeholder reviews to maximize platform adoption.

Qualifications

• Capability to master complex software features quickly and translate customer business logic into technical configurations
• Demonstrated mastery in managing multi-stream project timelines, risk frameworks, and budgets
• Proven ability to build trust and navigate change management with executive sponsors and cross-functional teams
• Based in Boston, MA (3 days/week on-site) with willingness to travel to customer sites 1–3 times per month
• Demonstrated track record of leading enterprise software deployments in customer-facing SaaS environments
• Prior experience with manufacturing operations, OEMs, supply chain management, or ERP/software integrations
• Exposure to Lean Six Sigma methodologies or designing enterprise-level training programs

Responsibilities

• Drive enterprise SaaS implementations, guiding custom manufacturers through complex digital transformations
• Act as a consultative partner, aligning customer operations with platform capabilities while navigating change management
• Lead cross-functional engagements across customer stakeholders, executive sponsors, and internal engineering teams
• Balance implementation timelines, resource allocation, scope, and budget with precision
• Lead end-user training programs and interactive workshops for enterprise customer teams
• Translate complex customer business requirements into optimal platform configurations that drive long-term value
• Assess project health metrics to identify delivery risks and mitigation strategies
• Identify operational gaps within deployment lifecycle and create scalable workflow enhancements

Skills

Project management

Change management

Risk management

Budget management

Executive communications

Tools

ERP integrations

Enterprise software

Job description

Paperless Parts, Inc. in Boston, MA seeks an Implementation Project Manager II to lead enterprise SaaS deployments, guiding manufacturers through digital transformations.

You will translate complex business requirements into platform configurations, manage multi-stream timelines, risk, and budgets, and drive change with executive sponsors.

Work is on-site three days a week with some travel to customer sites; you’ll run training programs and stakeholder reviews to maximize platform adoption.