Senior Enterprise Process Excellence Leader (AI-Driven)

Eaton Group; Houston (TX); On-site; USD 165,000 - 242,000; Full time

Job summary

Eaton is seeking a Principal Transactional Excellence Leader to drive the Eaton Transaction System (ETS) across SG&A and transactional functions. You will identify and redesign broken processes, observe how work happens, and deliver measurable business outcomes with AI-enabled automation and process intelligence.

As a founding ETS Office member, you will establish enterprise standards, enable Global Process Owners, and lead capability development across value streams like P2P, Q2C, R2R, and H2R.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum 10 years of experience leading process improvement and/or business transformation initiatives.
• Authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and accurate performance baselines; identify previously unmeasured work.
• Drive root-cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies (DMAIC, DMADV/DFSS) to improve and redesign transactional workflows.
• Perform root-cause analysis, evaluate process capability, validate outcomes, and implement sustainable controls and governance.
• Partner with process owners and Solution Architecture teams to align process, technology, and system capabilities.
• Quantify business impact through improvements in cost, quality, speed, risk, and productivity.
• Coach leaders and teams in continuous improvement disciplines and capability building.

Skills

Lean Six Sigma

DMAIC/DFSS

Process mining

Automation / RPA / AI

Change management

Center of Excellence

Executive influence

Process capability analysis

Value-stream design

ERP transaction processing

Education

Bachelor's degree

Tools

Celonis

Job description

Eaton is seeking a Principal Transactional Excellence Leader to drive the Eaton Transaction System (ETS) across SG&A and transactional functions. You will identify and redesign broken processes, observe how work happens, and deliver measurable business outcomes with AI-enabled automation and process intelligence.

As a founding ETS Office member, you will establish enterprise standards, enable Global Process Owners, and lead capability development across value streams like P2P, Q2C, R2R, and H2R.