Enterprise Transactional Excellence Lead

Eaton; Royal Pines (NC); On-site; USD 165,000 - 242,000; Full time

Job summary

Eaton’s Corporate Sector seeks a Principal Transactional Excellence Leader for the Eaton Transaction System (ETS). This founding, enterprise-level role drives process excellence across SG&A and transactional functions, leveraging process mining, Lean Six Sigma, and AI-enabled automation to achieve measurable business outcomes.

You will partner with stakeholders to redesign workflows, establish enterprise standards, and guide ETS Office initiatives to improve user experience, cycle time,

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum 10 years of experience leading process improvement and/or business transformation initiatives.
• Authorized to work in the United States without current or future employer sponsorship.
• 12+ years of experience driving process improvement within transactional/contextual environments (preferred).
• Lean Six Sigma Master Black Belt certification (preferred).
• Experience applying DMAIC and DMADV/DFSS methodologies with measurable results (preferred).
• Experience using process mining platforms (e.g., Celonis) to drive improvements (preferred).
• Experience implementing automation, RPA, and AI solutions in transactional/back-office environments (preferred).

Responsibilities

• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and baselines; identify previously unmeasured work.
• Drive root-cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies to improve and redesign transactional workflows.
• Perform root-cause analysis, evaluate process capability, validate outcomes, and implement sustainable controls and governance.
• Partner with process owners and Solution Architecture teams to align process, technology, and system capabilities.
• Quantify business impact through improvements in cost, quality, speed, risk, and productivity.
• Coach leaders and teams in continuous improvement disciplines and capability building.

Skills

Leadership

Stakeholder engagement

Process mining

DMAIC/DFSS

AI-enabled transformation

Education

Bachelor's degree

Tools

Celonis

ERP transaction processing

Job description

Eaton’s Corporate Sector seeks a Principal Transactional Excellence Leader for the Eaton Transaction System (ETS). This founding, enterprise-level role drives process excellence across SG&A and transactional functions, leveraging process mining, Lean Six Sigma, and AI-enabled automation to achieve measurable business outcomes.

You will partner with stakeholders to redesign workflows, establish enterprise standards, and guide ETS Office initiatives to improve user experience, cycle time,