Senior Enterprise Messaging Specialist (Microsoft 365)
Chenega Professional Services Strategic Business Unit
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Job summary
Chenega MIOS seeks a Senior Messaging Specialist to provide senior-level support, administration, and technical leadership for enterprise messaging environments, including Microsoft 365 Exchange Online (GCC) and mobile device management. You will participate in upgrades, migrations, architecture planning, and process improvements.
You will support mailbox lifecycle, FOIA/litigation-related requests, and monitoring of messaging operations, aiming to optimize reliability, security, and cost
Qualifications
- Bachelor’s Degree, MCSE in Exchange, or equivalent combination of education and experience.
- 5+ years of technical experience supporting, managing, or architecting enterprise email systems.
- Ability to obtain Public Trust
Responsibilities
- Provide senior-level support and administration for enterprise messaging systems and related services.
- Support Microsoft 365 Exchange Online (GCC) email, calendaring, archiving, collaboration, and related services.
- Support mailbox account creation/modification/deletion per policy and procedures.
- Provide Tier II/III support for complex messaging and mobile device issues and ensure escalation.
- Monitor messaging operations, storage, failures, and service performance; generate reports.
Skills
Education
Tools
Job description
Chenega MIOS seeks a Senior Messaging Specialist to provide senior-level support, administration, and technical leadership for enterprise messaging environments, including Microsoft 365 Exchange Online (GCC) and mobile device management. You will participate in upgrades, migrations, architecture planning, and process improvements.
You will support mailbox lifecycle, FOIA/litigation-related requests, and monitoring of messaging operations, aiming to optimize reliability, security, and cost
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