Remote Messaging Specialist - Intermediate (M365/Exchange)

Chenega Corporation; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Chenega MIOS is seeking an experienced Messaging Specialist – Intermediate to provide operational and user support for enterprise messaging environments. The role focuses on Microsoft 365 Exchange Online (GCC), mobile device management, email support systems, and project-based updates and migrations.

You will assist with mailbox administration, issue resolution, documentation, and process improvements while supporting government-furnished devices and rapid notification systems.

Qualifications

• 2+ years of technical experience supporting or managing enterprise email systems.
• Ability to obtain Public Trust.

Responsibilities

• Provide day-to-day support for enterprise messaging systems and associated services.
• Support Microsoft 365 Exchange Online (GCC) email, calendaring, messaging, archiving, collaboration, and mobile access capabilities.
• Support creation, modification, and deletion of mailbox accounts in accordance with approved procedures.
• Provide Tier I/II support for email and messaging issues and ensure proper escalation when needed.
• Support approved mobile device management solutions, including account setup, device registration, email access, application support, and user assistance.
• Monitor messaging operations for failures, storage use, and service issues, and prepare required reports and notifications.

Skills

2+ years experience

Public Trust eligibility

Education

Associate’s degree

MCSE in Exchange

Tools

MCSE in Exchange

Job description

Chenega MIOS is seeking an experienced Messaging Specialist – Intermediate to provide operational and user support for enterprise messaging environments. The role focuses on Microsoft 365 Exchange Online (GCC), mobile device management, email support systems, and project-based updates and migrations.

You will assist with mailbox administration, issue resolution, documentation, and process improvements while supporting government-furnished devices and rapid notification systems.