Senior Enterprise IT Technical Writer

Delan Associates, Inc; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Delan Associates, Inc is seeking an experienced technical writer for enterprise IT documentation, including BOMs, system architecture, and runbooks. The role emphasizes navigating multi-environment deployments and ensuring governance and security compliance across DEV/QA/PROD.

The ideal candidate brings strong analytical abilities, stakeholder communication, and proficiency with MS Office, Visio, and Confluence/SharePoint to deliver clear, maintainable documentation.

Qualifications

• Minimum 4 years of experience in technical writing within enterprise IT or infrastructure environments.
• Strong understanding of multi-environment architecture (DEV, QA, PROD).
• Proven experience preparing BOMs, system architecture documentation, and operational runbooks.
• Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls).
• Experience with security accreditation and compliance documentation.
• Familiarity with ITIL processes and enterprise governance frameworks.
• Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint).
• Excellent analytical, stakeholder management, and communication skills.

Skills

Technical writing

Multi-environment architecture

BOMs and runbooks

Networking concepts

Security accreditation & compliance

ITIL & governance

MS Office & Visio

Documentation platforms (Confluence/SH

Stakeholder management & communication

Tools

MS Office

Visio

Confluence

SharePoint

Job description

Delan Associates, Inc is seeking an experienced technical writer for enterprise IT documentation, including BOMs, system architecture, and runbooks. The role emphasizes navigating multi-environment deployments and ensuring governance and security compliance across DEV/QA/PROD.

The ideal candidate brings strong analytical abilities, stakeholder communication, and proficiency with MS Office, Visio, and Confluence/SharePoint to deliver clear, maintainable documentation.