Technical Writer

Delan Associates, Inc; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Delan Associates, Inc is seeking an experienced technical writer for enterprise IT documentation, including BOMs, system architecture, and runbooks. The role emphasizes navigating multi-environment deployments and ensuring governance and security compliance across DEV/QA/PROD.

The ideal candidate brings strong analytical abilities, stakeholder communication, and proficiency with MS Office, Visio, and Confluence/SharePoint to deliver clear, maintainable documentation.

Qualifications

• Minimum 4 years of experience in technical writing within enterprise IT or infrastructure environments.
• Strong understanding of multi-environment architecture (DEV, QA, PROD).
• Proven experience preparing BOMs, system architecture documentation, and operational runbooks.
• Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls).
• Experience with security accreditation and compliance documentation.
• Familiarity with ITIL processes and enterprise governance frameworks.
• Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint).
• Excellent analytical, stakeholder management, and communication skills.

Skills

Technical writing

Multi-environment architecture

BOMs and runbooks

Networking concepts

Security accreditation & compliance

ITIL & governance

MS Office & Visio

Documentation platforms (Confluence/SH

Stakeholder management & communication

Tools

MS Office

Visio

Confluence

SharePoint

Job description

Required Skills

A minimum of 4 years of experience with the following skill sets:

• Technical writing within enterprise IT or infrastructure environments
• Strong understanding of multi-environment architecture (DEV, QA, PROD).
• Proven experience preparing BOMs, system architecture documentation, and operational runbooks
• Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
• Experience with security accreditation and compliance documentation
• Familiarity with ITIL processes and enterprise governance frameworks
• Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
• Excellent analytical, stakeholder management, and communication skills