Senior Enterprise Implementation Lead (Global Deployments)

MoneyLion; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited opportunity to grow and lead

Stock options

Flexible work-from-home policies

Comprehensive health and dental保险

Opportunities for international travel

Job summary

Sigma360 is seeking a Senior Implementation Specialist to lead complex enterprise deployments, design scalable training programs, and drive ongoing support strategy.

As a senior member of the Client & Partner Solutions team, you will own critical client relationships, manage multi-phase deployments, deliver executive briefings and technical trainings, and mentor junior staff while aligning with Sales, Product, and Engineering to influence the product roadmap.

Qualifications

• 5–8+ years in enterprise software implementation or related roles.
• Proven experience managing complex, multi-stakeholder projects from kickoff to deployment (Agile or PMP a plus).
• Strong ability to translate complex technical concepts for diverse audiences.
• Deep experience designing operational workflows using CRM/PM tools.
• Excellent executive presence and communication, with exposure to C-suite audiences.
• BA/BS in business, finance, technology; Master’s a plus.

Responsibilities

• Lead end-to-end implementation for enterprise clients as primary project manager.
• Design and deliver customized executive briefings, product demos, and technical trainings (in-person and remote).
• Mentor junior team members and escalate complex issues with best practices.
• Analyze client usage data to identify adoption trends and mitigate churn.
• Collaborate cross-functionally with Sales, Product, and Engineering to inform roadmaps.

Skills

Enterprise SaaS implementations

Project management

Technical account management

Communication

Education

BA/BS in business, finance, technology

Master's degree (preferred)

Tools

Hubspot

Salesforce

Jira

Job description

Sigma360 is seeking a Senior Implementation Specialist to lead complex enterprise deployments, design scalable training programs, and drive ongoing support strategy.

As a senior member of the Client & Partner Solutions team, you will own critical client relationships, manage multi-phase deployments, deliver executive briefings and technical trainings, and mentor junior staff while aligning with Sales, Product, and Engineering to influence the product roadmap.