Client & Partner Solutions Specialist - Implementations & Training

MoneyLion; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Unlimited growth

Competitive compensation & stock

Collaborative culture

Generous leave & work-from-home

Health insurance

Dental

International travel

Job summary

Sigma360 is seeking a Client & Partner Solutions Specialist to lead new client implementations, training programs and ongoing support. Responsibilities include implementation management, customer support, and strategy to drive international expansion and superior client experiences.

You will work with teams across Product, Engineering and Sales, manage proactive outreach, and build strong client relationships. A proactive, can-do attitude and strong communication are essential.

Qualifications

• 1–5 years in customer success, product training, or client implementation, ideally in financial services
• Experience in managing day-to-day support operations
• Knowledge of MS Office and CRM software, preferably HubSpot

Responsibilities

• Provide support to existing customers and conduct proactive ongoing outreach to ensure satisfaction
• Triage, handle and prioritize incoming business requests with internal teams and external stakeholders
• Deliver end-to-end implementation and training programs for new customers embracing Sigma360 technology
• Collect feedback and testimonials from clients, assist in analyzing client data and identifying industry trends with Sales, Product, and Engineering

Skills

Relationship management

Communication

Data-driven

Education

BA/BS degree

Tools

MS Office

HubSpot CRM

Job description

Sigma360 is seeking a Client & Partner Solutions Specialist to lead new client implementations, training programs and ongoing support. Responsibilities include implementation management, customer support, and strategy to drive international expansion and superior client experiences.

You will work with teams across Product, Engineering and Sales, manage proactive outreach, and build strong client relationships. A proactive, can-do attitude and strong communication are essential.