Senior Enterprise Growth Partner

LivePerson; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with match

Remote-first

PTO

ESPP program

Parental leave

Job summary

LivePerson is seeking a Senior Client Partner to lead and grow a portfolio of enterprise customers in North America. This fully remote role focuses on strategic account leadership, executive engagement, and maximizing value from LivePerson’s AI-powered solutions.

You will drive revenue growth, renewals, and cross-sell opportunities while orchestrating cross-functional teams to deliver exceptional customer outcomes.

Qualifications

• 8+ years managing and growing enterprise SaaS accounts.
• Proven revenue growth, retention, and expansion track record.
• Experience with multi-stakeholder, multi-geography accounts.

Responsibilities

• Own the account strategy and relationship for a portfolio of enterprise accounts.
• Develop account plans focused on retention, growth, expansion, and renewals.
• Build and maintain executive relationships across functions.
• Identify upsell, cross-sell, and expansion opportunities.
• Understand customer priorities and competitive landscape.
• Meet or exceed revenue growth, retention, and renewal targets.
• Lead executive business reviews and articulate measurable value.
• Drive renewals and manage commercial process end-to-end.
• Collaborate with Success, Legal, Finance, Product, and Support.
• Maintain pipeline, forecast, and CRM visibility for renewals.

Skills

Enterprise SaaS account management

Consultative selling

Executive stakeholder management

English proficiency

Strategic business acumen

MEDDPICC familiarity

Tools

MEDDPICC

Job description

LivePerson is seeking a Senior Client Partner to lead and grow a portfolio of enterprise customers in North America. This fully remote role focuses on strategic account leadership, executive engagement, and maximizing value from LivePerson’s AI-powered solutions.

You will drive revenue growth, renewals, and cross-sell opportunities while orchestrating cross-functional teams to deliver exceptional customer outcomes.