Senior Enterprise AI Solutions Partner

LivePerson, Inc.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

LivePerson, a leader in AI-powered customer engagement, is seeking a Senior Client Partner to drive revenue growth within a portfolio of strategic North American enterprise customers. This remote role emphasizes executive engagement, deep business understanding, and delivering measurable value by expanding use cases and renewing long-term partnerships.

Reporting to the Director of Sales, North America, you will orchestrate cross-functional teams, develop rigorous account plans, and relentlessly

Qualifications

• 8+ years in enterprise SaaS account management.
• Proven renewal, upsell, and expansion track record.
• Experience with long sales cycles and multi-stakeholder buyers.
• Strong consultative selling and executive storytelling.
• English proficiency required for global stakeholders.

Responsibilities

• Own commercial strategy and relationship for a portfolio of enterprise accounts.
• Develop account plans focusing on retention, growth, and partnerships.
• Build relationships with executives across multiple functions.
• Identify upsell/cross-sell opportunities and manage renewals.
• Lead executive business reviews and demonstrate value.
• Collaborate with success, legal, finance, and product to ensure outcomes.

Skills

Enterprise SaaS sales

Strategic account management

Executive relationship building

Renewals & expansions

MEDDPICC

CRM & forecasting

English fluency

Job description

LivePerson, a leader in AI-powered customer engagement, is seeking a Senior Client Partner to drive revenue growth within a portfolio of strategic North American enterprise customers. This remote role emphasizes executive engagement, deep business understanding, and delivering measurable value by expanding use cases and renewing long-term partnerships.

Reporting to the Director of Sales, North America, you will orchestrate cross-functional teams, develop rigorous account plans, and relentlessly