Senior Enterprise GenAI Account & Success Lead

MassGenics, Inc.; New York (NY); Hybrid; USD 85,000 - 92,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA and FSA

Life Insurance

Pet Insurance

Short term and Long term Disability

Accident & Critical illness coverage

Pre-paid legal & ID theft protection

Sick time

Paid leaves as required by law

Employee Assistance Program (EAP)

Job summary

Innova Solutions in New York City is seeking a Client Success / Account Manager for the Enterprise GenAI Platform. The role blends client success with technical analysis to ensure platform adoption across multiple lines of business.

It requires senior stakeholder engagement and hands-on agile delivery in a large enterprise. The position is full-time but contract-based with 12+ month duration and 3 onsite days weekly in NYC, NY.

Qualifications

• 10+ years of overall experience, including 3+ years delivering GenAI/AI solutions in Banking or Financial Services.
• Experience blending Client Success, Technical Business Analysis, Agile Delivery, and AI Platform Adoption.
• Strong track record managing senior business and technology stakeholders.
• Hands-on experience with Agile delivery, PI Planning, incident management, release coordination, and cross-functional execution in complex enterprise environments.

Responsibilities

• Deliver GenAI/AI solutions in Banking or Financial Services.
• Act as trusted advisor and drive platform adoption across multiple Lines of Business.
• Lead Agile delivery activities including PI Planning, incident management, release coordination, and cross-functional execution.

Skills

GenAI solutions delivery

Client Success

Technical Business Analysis

Agile Delivery

AI Platform Adoption

Stakeholder management

Job description

Innova Solutions in New York City is seeking a Client Success / Account Manager for the Enterprise GenAI Platform. The role blends client success with technical analysis to ensure platform adoption across multiple lines of business.

It requires senior stakeholder engagement and hands-on agile delivery in a large enterprise. The position is full-time but contract-based with 12+ month duration and 3 onsite days weekly in NYC, NY.