Senior Client Success & GenAI Accounts Lead

Accenture PLC

New York (NY)

On-site

USD 123,000 - 302,000

Full time

5 days ago

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Job summary

Accenture Song in New York is seeking a Senior Manager to steward day-to-day client relationships, drive strategic initiatives, and deliver innovative content and marketing solutions. You will partner with strategy, creative, technology and delivery teams to translate client needs into actionable plans and oversee multi-channel campaigns.

Leverage expertise in Content Automation and Generative AI to identify opportunities to improve content operations and marketing outcomes, while guiding teams

Qualifications

10+ years in account management, planning, advertising or marketing.
5+ years in a digital marketing agency or client-side managing complex relationships.
3+ years in a matrix team environment delivering multi-channel campaigns.

Responsibilities

Manage day-to-day client relationships and understand client objectives, challenges, and opportunities.
Translate client needs into actionable briefs, plans, and workstreams; coordinate strategy, creative, technology and delivery.
Contribute to strategic recommendations and integrated client solutions that achieve campaign goals.
Stay current on Generative AI and content automation, evaluate AI platforms, and translate concepts into practical recommendations.
Support sales opportunities and ensure feasibility of proposed solutions and delivery across locations.

Skills

Account management

Digital marketing

Cross-functional teamwork

Education

Bachelor's degree

Job description

Leverage expertise in Content Automation and Generative AI to identify opportunities to improve content operations and marketing outcomes, while guiding teams

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