Senior Enterprise End-User Systems Engineer

NOVA DINE LLC

Fort Meade (MD)

On-site

USD 120,000 - 143,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Retirement plan matching

Paid time off

Job summary

NOVA Dine LLC invites an experienced User Support Engineer to Fort Meade, MD, supporting the Defense Enclave Services program. You will act as a senior authority for end-user computing, delivering advanced troubleshooting, architecture reviews, system integration, and lifecycle management across enterprise devices.

You will collaborate with cybersecurity, engineering, operations, and stakeholders to ensure secure, reliable, and scalable user support services, with leadership duties and

Qualifications

Bachelor's degree or equivalent technical experience in IT/engineering.
10+ years in systems engineering, user support, or enterprise IT operations.
Proven experience configuring, securing, and supporting end-user devices in enterprise environments.

Responsibilities

Serve as a senior technical authority for enterprise end-user computing services.
Provide advanced troubleshooting for workstation, endpoint, peripheral, and user support incidents.
Lead architecture reviews, infrastructure assessments, and technical analyses of end-user computing environments.

Skills

Endpoint management

Windows administration

Active Directory

Group Policy

Microsoft 365

Lifecycle management

System integration

Root-cause analysis

Communication skills

Education

Bachelor's degree in IT / Engineering / CS

Tools

Microsoft Intune

MECM/SCCM

Windows Autopilot

ServiceNow

Job description

You will collaborate with cybersecurity, engineering, operations, and stakeholders to ensure secure, reliable, and scalable user support services, with leadership duties and

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