Senior Enterprise CS Lead for AI-Driven Marketing

Adora Technologies Inc; New York (NY); Sur place; USD 110 000 - 135 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Equity

Growth opportunities

AI-native marketing frontier

Résumé du poste

Adora Technologies Inc. is seeking a Senior Customer Success Manager to own enterprise relationships and guide C-level conversations. You will lead strategic reviews, drive renewals and expansion, and become the trusted advisor for clients using our AI-native marketing platform.

We expect 8+ years in CS/account management, plus hands-on experience with paid media metrics. You’ll thrive in a fast-growing startup and own end-to-end client outcomes.

Qualifications

• 8+ years in customer success or account management with senior client relationships.
• Experience running executive-level meetings and contributing to retention and growth.
• Understanding paid media metrics and how campaigns map to business outcomes.
• Curiosity about AI and emerging tools; proactive in applying them at work.
• Comfort working without a large supporting team and performing data-heavy tasks.

Responsabilités

• Become a deep expert on the Adora platform and guide clients to improve outcomes.
• Manage a portfolio of enterprise accounts as the primary relationship owner.
• Lead executive business reviews with VP and CMO-level stakeholders.
• Assist with renewals and expansion by delivering value, not hand-offs to sales.
• Monitor account health and proactively address risks before they arise.
• Pull and interpret performance reports and tell a clear client story.

Connaissances

Enterprise relationships

Paid advertising knowledge

AI tools familiarity

Autonomy in independent work

Executive relationship management

Outils

Meta

Google Ads

Description du poste

Adora Technologies Inc. is seeking a Senior Customer Success Manager to own enterprise relationships and guide C-level conversations. You will lead strategic reviews, drive renewals and expansion, and become the trusted advisor for clients using our AI-native marketing platform.

We expect 8+ years in CS/account management, plus hands-on experience with paid media metrics. You’ll thrive in a fast-growing startup and own end-to-end client outcomes.