Senior Enterprise Collections Strategist (Hybrid)

Aston Carter; Alpharetta (GA); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Benefits package

Job summary

Aston Carter is seeking a Senior Collections Specialist in Alpharetta, GA, to manage a large portfolio of commercial accounts and resolve complex receivables issues. The role emphasizes advanced Excel use, ERP system proficiency (SAP/Oracle/NetSuite/MS Dynamics), and strong negotiation skills.

The position is contract-based with hybrid on-site requirements. You will prepare reconciliations, generate reports, and support audits while building productive relationships with enterprise clients.

Qualifications

• 5+ years of business-to-business (commercial) collections experience managing large portfolios, including portfolios of $30M or more for enterprise-level or Fortune 500-type clients.
• Advanced Excel skills, including Pivot Tables and VLOOKUP on a daily basis.
• Hands-on experience with a large ERP system such as SAP, Oracle, NetSuite, or Microsoft Dynamics.
• Strong accounts receivable and reconciliation experience, including clear description of reconciliation processes.
• Proven portfolio management skills focusing on aging reports, prioritization, and timely resolution of outstanding items.
• Demonstrated negotiation skills with ability to secure payment commitments while preserving relationships.
• Strong analytical research and resolution skills for complex account issues.
• Proficiency using email software and related tools for high volumes of communication.
• Excellent verbal and written communication with internal/external stakeholders.
• High attention to detail and strong follow-through.
• Ability to work with minimal supervision and strong organizational skills.

Responsibilities

• Manage a portfolio of approximately 100–125 business-to-business accounts, ensuring timely collection.
• Collaborate with cash application and internal departments to resolve payment issues.
• Research accounts to identify discrepancies and variances.
• Generate monthly reconciliation reports for status and resolution visibility.
• Update complex Excel reports daily for management visibility.
• Assist team lead in reviewing daily work assignments and re-prioritizing tasks.
• Support periodic third-party audits with documentation and explanations.
• Conduct aging analysis to determine root causes of delinquencies and suggest strategies.
• Negotiate payment arrangements with accounts payable management.
• Deliver high-quality collections customer service via phone and email.
• Maintain detailed records of all collection activities in systems.
• Perform ad hoc tasks to support collections, accounting, and finance.

Skills

B2B collections

Advanced Excel

ERP systems

Accounts reconciliation

Negotiation skills

Analytical skills

Email communication

Education

Bachelor's degree

Tools

SAP

Oracle

NetSuite

MS Dynamics

Job description

Aston Carter is seeking a Senior Collections Specialist in Alpharetta, GA, to manage a large portfolio of commercial accounts and resolve complex receivables issues. The role emphasizes advanced Excel use, ERP system proficiency (SAP/Oracle/NetSuite/MS Dynamics), and strong negotiation skills.

The position is contract-based with hybrid on-site requirements. You will prepare reconciliations, generate reports, and support audits while building productive relationships with enterprise clients.