Senior Collections Specialist/Analyst

Atrium; Alpharetta (GA); Hybrid; USD 73,000 - 85,000; Full time

Job summary

Atrium Staffing is partnering with a global manufacturing organization to hire a Senior Collections Analyst for its Shared Services team in Alpharetta, GA. This role stewards a B2B customer portfolio, drives DSO improvements, and leverages SAP S/4HANA and automation to optimize cash flow.

Strong Excel and negotiation skills are essential in a fast-paced environment. Hybrid work arrangement and the opportunity to impact global collections are offered with a compensation range of $73,000–$85,000

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 4+ years of Accounts Receivable or collections experience, including at least 2 years of increasing responsibility.
• Strong B2B collections experience with a proven ability to manage past-due accounts and resolve complex customer issues.
• Hands-on SAP S/4HANA experience strongly preferred.
• Experience with HighRadius, BlackLine, JD Edwards, or similar financial systems.
• Strong Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and reporting.
• Excellent communication, negotiation, analytical, and problem-solving skills.
• Ability to manage competing priorities and deliver results in a fast-paced environment.
• Experience using automation or AI tools to improve workflows is a plus.
• Manufacturing industry experience is highly preferred.

Responsibilities

• Manage a portfolio of B2B customer accounts, monitoring outstanding balances and prioritizing collection efforts based on aging, risk, and exposure.
• Conduct high-volume collections outreach through phone, email, and written correspondence while maintaining positive customer relationships.
• Proactively reduce past-due balances, improve collection performance, and help drive down Days Sales Outstanding (DSO).
• Investigate and resolve complex account discrepancies, payment delays, and customer disputes.
• Track payment commitments and follow up to ensure timely collection.
• Maintain accurate customer account notes, collection activities, and documentation in SAP S/4HANA.
• Analyze aging reports and collection trends to identify risks and opportunities for improvement.
• Collaborate with Sales, Customer Service, Finance, and Accounts Receivable teams to resolve outstanding issues.
• Support the development of standardized collection procedures and leverage automation tools to improve efficiency.

Skills

B2B collections

SAP S/4HANA

Excel (PivotTables, XLOOKUP/VLOOKUP)

Automation tools in collections

Communication

Negotiation

Analytical skills

Industry knowledge: manufacturing

Experience with HighRadius/BlackLine/J

Education

Bachelor's degree in Finance/Accounting/Business Administration

Tools

SAP S/4HANA

HighRadius

BlackLine

JD Edwards

Job description

Senior Collections Analyst – Shared Services

Work Arrangement: Full-Time, Hybrid

Compensation: $73,000–$85,000 annually

Are you a results-driven collections professional who knows how to resolve complex account issues, build strong customer relationships, and improve cash flow? Looking for an opportunity to grow your skills while working with modern financial systems and automation technology?

Atrium Staffing is partnering with a growing global manufacturing organization to hire a Senior Collections Analyst for its Shared Services team in Alpharetta, GA. This is an excellent opportunity for an experienced B2B collections professional to take ownership of a customer portfolio, make a measurable impact on working capital, and help improve collections processes across a global organization.

What You'll Do

• Manage a portfolio of B2B customer accounts, monitoring outstanding balances and prioritizing collection efforts based on aging, risk, and exposure.
• Conduct high-volume collections outreach through phone, email, and written correspondence while maintaining positive customer relationships.
• Proactively reduce past-due balances, improve collection performance, and help drive down Days Sales Outstanding (DSO).
• Investigate and resolve complex account discrepancies, payment delays, and customer disputes.
• Track payment commitments and follow up to ensure timely collection.
• Maintain accurate customer account notes, collection activities, and documentation in SAP S/4HANA.
• Analyze aging reports and collection trends to identify risks and opportunities for improvement.
• Collaborate with Sales, Customer Service, Finance, and Accounts Receivable teams to resolve outstanding issues.
• Support the development of standardized collection procedures and leverage automation tools to improve efficiency.

What We're Looking For

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 4+ years of Accounts Receivable or collections experience, including at least 2 years of increasing responsibility.
• Strong B2B collections experience with a proven ability to manage past-due accounts and resolve complex customer issues.
• Hands-on SAP S/4HANA experience strongly preferred.
• Experience with HighRadius, BlackLine, JD Edwards, or similar financial systems.
• Strong Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and reporting.
• Excellent communication, negotiation, analytical, and problem-solving skills.
• Ability to manage competing priorities and deliver results in a fast-paced environment.
• Experience using automation or AI tools to improve workflows is a plus.
• Manufacturing industry experience is highly preferred.

Why Consider This Opportunity?

• Competitive compensation of $73,000–$85,000 annually.
• Hybrid work arrangement in Alpharetta, GA.
• Opportunity to work with SAP S/4HANA and modern collections technology.
• Exposure to global finance operations and shared services initiatives.
• A chance to take ownership of customer accounts and make a measurable impact on cash flow and collections performance.

Ready for Your Next Opportunity?

If you have a strong background in B2B collections, enjoy solving challenging account issues, and want to help improve processes within a growing global organization, we'd love to hear from you!

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO