Senior Enterprise AV & Collaboration Lead

Trustmark; Jackson (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

Trustmark is seeking an Audio-Visual Supervisor to provide technical leadership and governance for enterprise AV and collaboration services, guiding architecture and lifecycle management of conference room technologies, Teams Rooms, and video platforms.

You will mentor AV staff, lead major modernization initiatives, manage vendor relationships, and partner with IT and facilities to deliver secure, reliable communication capabilities across the enterprise. Travel as needed.

Qualifications

• High School diploma or GED.
• 8 years of progressively responsible experience in audio/visual technologies or related infrastructure disciplines.
• Advanced experience designing, implementing, administering, and supporting enterprise AV and collaboration environments.
• Extensive experience with Microsoft Teams Rooms, enterprise conferencing solutions, room scheduling systems, and digital signage.

Responsibilities

• Define and maintain enterprise standards, governance practices, architecture principles, and operational processes for AV and collaboration technologies.
• Lead and develop associates to promote efficiency, engagement, succession planning and strategic goals.
• Serve as lead escalation point for AV infrastructure, Teams Rooms, and related technologies.
• Lead planning, design, implementation, and lifecycle management of enterprise AV solutions.
• Develop roadmaps aligning collaboration services with business objectives and security needs.
• Direct modernization initiatives and enterprise-wide deployment projects.
• Establish service metrics, reporting, and continuous improvement for AV services.
• Manage vendor and service relationships to ensure quality and cost effectiveness.
• Provide budgeting, forecasting, procurement, and lifecycle planning guidance.
• Partner with infrastructure, security, facilities, and business leaders for integrated solutions.
• Provide executive-level support for board meetings and enterprise events.
• Ensure AV services comply with security, risk, audit, and asset governance.

Skills

AV technologies

Unified communications

Leadership

Budgeting

Vendor management

Executive communication

Education

High School diploma or GED

Tools

Microsoft Teams Rooms

Room scheduling systems

Control systems

Digital signage

Multimedia technologies

Job description

Trustmark is seeking an Audio-Visual Supervisor to provide technical leadership and governance for enterprise AV and collaboration services, guiding architecture and lifecycle management of conference room technologies, Teams Rooms, and video platforms.

You will mentor AV staff, lead major modernization initiatives, manage vendor relationships, and partner with IT and facilities to deliver secure, reliable communication capabilities across the enterprise. Travel as needed.