Senior Enterprise AV & Collaboration Leader

Trustmark Bank; Jackson (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

Trustmark Bank seeks an Audio-Visual Supervisor to provide technical leadership for enterprise AV and collaboration services. You will establish standards, guide architecture, and drive lifecycle management of conference rooms, video conferencing, hybrid collaboration, digital signage, and multimedia services across the bank.

You will lead complex deployments, mentor AV staff, manage vendor relationships, and align technology roadmaps with business objectives while ensuring security and

Qualifications

• 8 years of progressively responsible experience in audio/visual technologies, unified communications, or related infrastructure.
• Advanced experience designing, implementing, administering, and supporting enterprise AV and collaboration environments.
• Extensive experience with Microsoft Teams Rooms, enterprise conferencing solutions, room scheduling systems, control systems, digital signage, and multimedia technologies.
• Strong ability to communicate with executives, regulators, vendors, technical teams, and business leaders.

Responsibilities

• Define and maintain enterprise standards, governance practices, architecture principles, and operational processes for AV and collaboration technologies.
• Crosstrain, lead and develop team of associates to promote efficiency and strategic organizational goals.
• Serve as lead technical escalation point for AV infrastructure, Teams Rooms, conferencing platforms, room controls, digital signage, and multimedia technologies.
• Lead planning, design, implementation, and lifecycle management of enterprise AV solutions.
• Develop strategic technology roadmaps that align collaboration services with business objectives, security requirements, and operational needs.
• Direct major AV modernization initiatives, executive meeting environments, and boardroom deployments.
• Establish service metrics, monitoring standards, and continuous improvement programs for AV services.
• Manage vendor, manufacturer, integrator, and MSP relationships to ensure service quality and cost effectiveness.
• Provide budgeting, forecasting, procurement strategies, lifecycle replacement planning, and capital investment decisions.
• Partner with infrastructure, networking, facilities, security, and business leaders for integrated solutions.
• Provide executive-level support for board meetings, regulatory presentations, and enterprise events.
• Ensure AV services comply with security, risk management, audit, change management, and asset governance requirements.
• Travel as needed.
• Associates are expected to perform additional duties as assigned.

Skills

Analytical skills

Budgeting

Vendor management

Leadership

Executive communication

Cross-functional collaboration

Education

High school diploma or GED

Tools

Microsoft Teams Rooms

AV control systems

Digital signage

VoIP technologies

Job description

Trustmark Bank seeks an Audio-Visual Supervisor to provide technical leadership for enterprise AV and collaboration services. You will establish standards, guide architecture, and drive lifecycle management of conference rooms, video conferencing, hybrid collaboration, digital signage, and multimedia services across the bank.

You will lead complex deployments, mentor AV staff, manage vendor relationships, and align technology roadmaps with business objectives while ensuring security and