Lead Enterprise AV & Collaboration Architect

Trustmark Corporation; Jackson (MS); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Trustmark Corporation in Mississippi seeks an Audio-Visual Supervisor to lead enterprise AV and collaboration initiatives, establish standards, and guide architecture for conference rooms, video conferencing, digital signage, and hybrid work solutions.

You will mentor teams, manage vendor relationships, develop roadmaps aligned with business goals, and ensure secure, scalable, and reliable communications across the organization.

Qualifications

• High School diploma or GED.
• 8 years of progressively responsible experience in audio/visual technologies, unified communications, enterprise collaboration services, or related infrastructure disciplines.
• Advanced experience designing, implementing, administering, and supporting enterprise AV and collaboration environments.
• Extensive experience with Microsoft Teams Rooms, enterprise conferencing solutions, room scheduling systems, control systems, digital signage, and multimedia technologies.
• Advanced knowledge of AV architecture, VoIP technologies, collaboration protocols, networking concepts, security considerations, and technology lifecycle management.
• Demonstrated success leading enterprise technology projects, vendor relationships, operational improvements, and cross-functional initiatives.
• Experience developing standards, governance practices, support processes, and service performance metrics.
• Strong analytical, planning, budgeting, vendor management, presentation, and leadership skills.
• Ability to communicate effectively with executives, regulators, vendors, technical teams, and business leaders.

Responsibilities

• Define and maintain enterprise standards, governance practices, architecture principles, and operational processes for audio/visual and collaboration technologies.
• Crosstrain, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals.
• Serve as lead technical escalation point for AV infrastructure, Microsoft Teams Rooms, conferencing platforms, room controls, digital signage, and multimedia technologies.
• Lead the planning, design, implementation, and lifecycle management of enterprise AV solutions.
• Develop strategic technology roadmaps that align collaboration services with business objectives, security requirements, and operational needs.
• Direct major AV modernization initiatives, executive meeting environments, boardroom technologies, and enterprise-wide deployment projects.
• Establish service metrics, operational reporting, monitoring standards, and continuous improvement programs for AV services.
• Manage vendor, manufacturer, integrator, and managed service relationships to ensure service quality, contract compliance, and cost effectiveness.
• Provide guidance on budgeting, forecasting, procurement strategies, lifecycle replacement planning, and capital investment decisions.
• Partner with infrastructure, networking, telecommunications, facilities, security, and business leaders to ensure integrated technology solutions.
• Provide executive-level support for board meetings, regulatory presentations, enterprise events, and other mission-critical business functions.
• Ensure AV services operate in compliance with security, risk management, audit, change management, and asset governance requirements.
• Travel as needed.
• Associates are expected to perform all additional duties as assigned.

Skills

Executive communication

Budgeting

Vendor management

Project leadership

AV architecture

Teams Rooms

Education

High School diploma or GED

Tools

Microsoft Teams Rooms

Video conferencing

Job description

Trustmark Corporation in Mississippi seeks an Audio-Visual Supervisor to lead enterprise AV and collaboration initiatives, establish standards, and guide architecture for conference rooms, video conferencing, digital signage, and hybrid work solutions.

You will mentor teams, manage vendor relationships, develop roadmaps aligned with business goals, and ensure secure, scalable, and reliable communications across the organization.