Senior Enterprise Apps Administrator: Integrations & Security

LUMA Energy; San Juan (PR); On-site; USD 70,000 - 100,000; Full time

Job summary

LUMA Energy, based in Puerto Rico, seeks an experienced Applications Specialist to monitor and optimize enterprise applications, manage configurations and security profiles, and coordinate ERP/CRM/HRIS integrations. The role emphasizes stability, security, and compliance while supporting business units and IT teams.

The ideal candidate brings 5+ years in enterprise app support, knowledge of SQL and data validation, and bilingual English/Spanish proficiency.

Qualifications

• 5 years of experience supporting enterprise application systems or related technology platforms.
• Experience with enterprise applications such as ERP, CRM, HRIS, or industry-specific software.
• Experience coordinating application updates, patches, and version upgrades preferred.
• Experience with system security, access controls, and data validation preferred.
• Bilingual proficiency in English and Spanish preferred.

Responsibilities

• Monitors daily application performance and system usage while resolving end-user issues, providing technical guidance, and delivering custom reports and dashboards to support operational stability and informed business decisions.
• Configures application settings, workflows, and permissions while defining and maintaining user- and role-based security profiles, updating them to meet audit and governance requirements, and documenting all configurations, changes, and technical standards to ensure continuity and compliance.
• Coordinates integrations between enterprise applications and connected business systems such as ERP, CRM, and HRIS to ensure seamless data exchange, functional alignment, and consistent end-to-end system performance.
• Manages environment lifecycle activities by performing system refreshes, validating environment integrity, and maintaining version control to ensure consistent, reliable application performance.
• Executes the planning, coordination, and execution of application updates, patches, and version upgrades in collaboration with vendors and IT teams, validating all changes in a staging environment prior to production deployment to ensure stability and readiness.
• Collaborates with stakeholders to identify improvement opportunities and implement process enhancements and application modifications that strengthen functionality and support evolving business needs.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Skills

Stakeholder communication

Analytical problem solving

Bilingual English/Spanish

Education

Bachelor's degree in computer science or related field

Tools

SQL

Relational databases

Data security & access controls

Data validation

Job description

LUMA Energy, based in Puerto Rico, seeks an experienced Applications Specialist to monitor and optimize enterprise applications, manage configurations and security profiles, and coordinate ERP/CRM/HRIS integrations. The role emphasizes stability, security, and compliance while supporting business units and IT teams.

The ideal candidate brings 5+ years in enterprise app support, knowledge of SQL and data validation, and bilingual English/Spanish proficiency.