Senior Enterprise AI Success Lead | $7–$15M ARR | Equity

Within; San Francisco (CA); On-site; USD 250,000 - 380,000; Full time

Benefits offered by this job

Equity in addition to cash

100% Employer-Paid Medical, Dental & V

Paid Parental Leave

Learning Fund

Wellness Fund

401k via Betterment

Relocation support to SF Bay Area

Job summary

Within is seeking a high-ambition Enterprise Account Manager to own a $7M-$15M portfolio of AI-enabled accounts. You will drive renewals, expansions, and cross-functional coordination with Forward Deployed Engineers to deliver value.

You’ll lead executive readouts, manage onboarding, and align product and sales to accelerate time-to-value for customers, while maintaining a sharp focus on ARR growth and customer success.

Qualifications

• Own a $7M-$15M book of enterprise AI accounts, renewals and expansions.
• Shipped or supported live AI deployments and understands model behavior.
• Able to translate technical needs between customers and Within teams.
• Structured problem framing and executive-level communication.
• Experience running QBRs and value readouts with sponsors.

Responsibilities

• Own portfolio health end-to-end for a multi-million dollar book.
• Lead onboarding and implementation to achieve early AI outcomes.
• Collaborate with Forward Deployed Engineers to scope builds.
• Drive commercial cycle and coordinate with Sales for expansions.
• Lead executive moments and adoption reviews with stakeholders.
• Identify expansion opportunities and refine the playbook.

Skills

Enterprise SaaS

Portfolio mgmt

AI deployment

FDE collaboration

Consulting rigor

Executive presence

Analytical thinking

Account expansion

Job description

Within is seeking a high-ambition Enterprise Account Manager to own a $7M-$15M portfolio of AI-enabled accounts. You will drive renewals, expansions, and cross-functional coordination with Forward Deployed Engineers to deliver value.

You’ll lead executive readouts, manage onboarding, and align product and sales to accelerate time-to-value for customers, while maintaining a sharp focus on ARR growth and customer success.