Senior Enterprise Account Manager - Fintech AI Platform

Spade; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Equity

Comprehensive health benefits

401(k)

Paid parental leave

Unlimited PTO

Hybrid NYC HQ with remote options

Work from home stipend

Job summary

Spade is seeking an Account Manager to drive revenue growth by owning strategic relationships with enterprise financial institutions. You will manage implementations, drive product adoption and expansion, and build deep partnerships with leading institutions.

This role requires managing 5-10 major relationships with $2-5MM ARR and leading executive briefings to move deals forward. Based in NYC with a hybrid office requirement, you will lead renewals, negotiate multi-year contracts, spot

Qualifications

• 7+ years of experience, including 5+ years of account management or account executive experience for a technical product carrying a quota with responsibility for account growth, upsells, and renewals
• Proven ownership of commercial outcomes (quota, NRR target, or revenue retention number) on a book of enterprise accounts, ideally in the $500K-$2M ACV range per contract
• Experience owning enterprise deals and relationships, partnering with executive level stakeholders, and leading multi-year, multi-product enterprise contract negotiations, including MSA/procurement/legal terms
• Comfort using AI, automation, and self-built workflows to scale yourself
• Based in NYC with ability to work out of our Flatiron office at least 2 days/week

Responsibilities

• Own 5-10 major enterprise customer relationships ($2-5MM total ARR) from signature through renewal and expansion, serving as primary point of contact and trusted advisor
• Build VP and C-suite relationships at each customer — mapping their roadmap, org, and strategic priorities — and run the QBRs, executive briefings, and onsites that move relationships forward
• Lead renewals and multi-year pricing negotiations, including over-utilization, scope changes, and contract restructures, structuring complex deals across legal, procurement, and technical teams on both sides
• Drive expansion by spotting opportunities and selling customers into new Spade products, owning the full deal cycle from discovery to close
• Act as the customer’s voice internally — partnering with engineering, product, and SEs on technical investigations, and translating findings and feedback into prioritized roadmap asks and VOC briefs
• Partner with Sales pre-signature and Solutions Engineering post-signature to ensure clean handoffs and successful implementations on technically complex accounts

Skills

Enterprise account management

Strategic relationship building

Executive-level stakeholder management

Contract negotiations

AI/automation usage

Job description

Spade is seeking an Account Manager to drive revenue growth by owning strategic relationships with enterprise financial institutions. You will manage implementations, drive product adoption and expansion, and build deep partnerships with leading institutions.

This role requires managing 5-10 major relationships with $2-5MM ARR and leading executive briefings to move deals forward. Based in NYC with a hybrid office requirement, you will lead renewals, negotiate multi-year contracts, spot