Senior Enterprise Account Manager

Checkout.com; New York (NY); Hybrid; USD 211,000 - 249,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Checkout.com in New York is seeking a Manager, Account Management to lead a portfolio of enterprise NORAM merchants, owning account strategy and executive relationships.

You will work cross-functionally with Sales, Finance, Legal, Product, and other teams to drive growth, optimize payments, and deliver an outstanding merchant experience. The role emphasizes strategic thinking, data-driven decisions, and stakeholder management.

Qualifications

• 6+ years in B2B Account Management, Relationship Management, or related commercial roles.
• Experience managing complex enterprise accounts with senior stakeholders.
• Strong commercial judgment with growth opportunities and negotiations.
• Strategic, analytical, data-driven approach to account planning and decisions.
• Excellent project management to coordinate multiple workstreams in a fast-paced environment.
• Solid understanding of digital commerce, payments, fintech, and NORAM market dynamics.
• Clear, compelling communication with internal and external stakeholders.
• Customer-first mindset balancing merchant outcomes with commercial goals.

Responsibilities

• Own and execute account development plans for a portfolio of NORAM merchants.
• Build high-touch, consultative relationships from operator to executive levels.
• Lead post-integration lifecycle as primary commercial and relationship owner.
• Understand each merchant’s business model, journeys, and growth plans.
• Identify opportunities across payment volumes, product adoption, and geographic expansion.
• Lead negotiations in partnership with Sales, Finance, Legal, Product, and others.
• Translate merchant needs into internal priorities and influence roadmaps and service.

Skills

Account Management

Relationship Management

Strategic Partnerships

Payments Knowledge

Data-driven

Project Management

Executive Communication

Job description

Checkout.com in New York is seeking a Manager, Account Management to lead a portfolio of enterprise NORAM merchants, owning account strategy and executive relationships.

You will work cross-functionally with Sales, Finance, Legal, Product, and other teams to drive growth, optimize payments, and deliver an outstanding merchant experience. The role emphasizes strategic thinking, data-driven decisions, and stakeholder management.