Senior Enterprise Strategic Account Leader

EngineersOfAI; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Behavox is seeking a Senior Strategic Account Manager in New York to own a portfolio of the most complex enterprise accounts with end-to-end ownership. You will manage multi-product, multi-region relationships and build executive access across global clients.

You will define engagement standards, create vertical playbooks, and lead commercial execution. This role involves at-risk account intervention, industry event participation, and mentoring peers.

Qualifications

• Experience with enterprise accounts of high complexity.
• Ability to build trusted advisory relationships with C-suite executives.
• Ownership of engagement standards and process across the function.
• Proven ability to coach and escalate in at-risk accounts.

Responsibilities

• Own a focused portfolio of Tier 1 and 2 accounts with end-to-end ownership.
• Lead executive relationships at C-suite and Head-of levels independently.
• Define engagement standards across QBRs, escalation management, and account planning.
• Serve as deployment resource for complex or significant account situations.
• Represent Behavox at industry events and lead customer advisory activities.

Skills

Executive engagement

Strategic account management

Multi-product deployments

Cross-region coordination

Stakeholder management

Job description

Behavox is seeking a Senior Strategic Account Manager in New York to own a portfolio of the most complex enterprise accounts with end-to-end ownership. You will manage multi-product, multi-region relationships and build executive access across global clients.

You will define engagement standards, create vertical playbooks, and lead commercial execution. This role involves at-risk account intervention, industry event participation, and mentoring peers.