Senior NORAM Enterprise Account Manager | Growth & Strategy

Checkout Ltd; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Checkout.com seeks a Manager, Account Management for the NORAM team in New York. You will own account strategy, build executive relationships, and coordinate cross-functional teams to deliver excellent merchant experiences.

You will lead commercial conversations with Sales, Finance, Legal, and Product, translating merchant needs into priorities and driving growth across cross-border and payment-method optimization.

Qualifications

• 6+ years in B2B Account Management or related commercial roles.
• Experience managing complex enterprise accounts with senior stakeholders.
• Strong commercial judgment and negotiation experience.
• Strategic, analytical, data-driven approach to account planning.
• Excellent project management and cross-functional coordination.
• Deep knowledge of digital commerce, payments, and fintech in NORAM.
• Clear communication and ability to influence at all levels.
• Customer-first mindset with ownership and follow-through.
• Curiosity and willingness to apply new technologies, including AI.

Responsibilities

• Own and execute account development plans for a portfolio of NORAM merchants.
• Build high-touch, consultative relationships from operators to executives.
• Lead as primary commercial lead during post-integration lifecycle with clear ownership.
• Develop deep understanding of each merchant’s business model and growth plans.
• Identify opportunities across payment volumes, product adoption, and geographic expansion.
• Lead commercial conversations with Sales, Finance, Legal, Product, and teams.
• Translate merchant needs into internal priorities and influence roadmaps.
• Project-manage cross-functional merchant initiatives (cross-border, new methods).
• Use data and insights to diagnose performance and recommend actions.
• Provide regular updates, risk visibility, and forward-looking plans to leadership.
• Share market feedback to improve merchant experiences.

Skills

B2B Account Mgmt

Executive relationships

Strategic partnerships

Negotiation

Data-driven planning

Project management

Payments knowledge

Strategic thinking

Job description

Checkout.com seeks a Manager, Account Management for the NORAM team in New York. You will own account strategy, build executive relationships, and coordinate cross-functional teams to deliver excellent merchant experiences.

You will lead commercial conversations with Sales, Finance, Legal, and Product, translating merchant needs into priorities and driving growth across cross-border and payment-method optimization.