Senior Enterprise Account Manager – NORAM (Hybrid)

Checkout Ltd; New York (NY); Hybrid; USD 150.000 - 210.000; Vollzeit

Zusammenfassung

Checkout.com in New York is seeking a Manager, Account Management to lead strategic NORAM merchant relationships. You will own the account strategy, build executive-level ties, and coordinate cross-functional teams to deliver exceptional merchant experiences.

You will drive growth by understanding merchant models, optimizing payments, and guiding product roadmaps. This role blends strategic planning with hands-on execution in a fast-paced fintech environment.

Qualifikationen

• 6+ years in B2B Account Management, Relationship Management, Customer Success, or related commercial roles.
• Experience with enterprise accounts and senior stakeholders.
• Strong commercial judgment and negotiation experience.
• Strategic, analytical, data-driven account planning.
• Excellent project management in fast-paced environments.
• Understanding of digital commerce and payments/fintech dynamics.
• Clear, persuasive communication and cross-functional influence.
• Customer-first mindset balancing merchant outcomes with performance.
• High ownership and follow-through when priorities shift.
• Curiosity and ability to apply new technologies including AI.

Aufgaben

• Own and execute account development plans for NORAM enterprise merchants.
• Build high-touch, consultative relationships with merchant stakeholders through all levels.
• Lead post-integration lifecycle as primary commercial and relationship owner.
• Understand each merchant’s business model, journeys, and growth plans.
• Identify opportunities across payment volumes, product adoption, and geographic expansion.
• Lead commercial negotiations with Sales, Finance, Legal, Product, and others.
• Translate merchant needs into internal priorities affecting roadmaps and services.
• Project-manage complex merchant initiatives like cross-border expansion and optimization.

Kenntnisse

Account Management

Executive Relationships

Negotiation

Data Analysis

Strategic Planning

Payments/Fintech

Jobbeschreibung

Checkout.com in New York is seeking a Manager, Account Management to lead strategic NORAM merchant relationships. You will own the account strategy, build executive-level ties, and coordinate cross-functional teams to deliver exceptional merchant experiences.

You will drive growth by understanding merchant models, optimizing payments, and guiding product roadmaps. This role blends strategic planning with hands-on execution in a fast-paced fintech environment.