Senior Enterprise Account Director

Magnet Forensics Inc.; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare and retirement benefits

Generous time off policies

Volunteer opportunities

Reward and recognition programs

Job summary

Magnet Forensics, a global leader in digital investigative software, is seeking an experienced enterprise account manager focused on high-value named accounts in the US. You will own strategic plans, drive multi-product deals, and build trusted executive relationships to align customer objectives with Magnet’s solutions.

A hybrid-flexible role with travel up to 50% is involved. You will collaborate with BD, Solution Consultants, Customer Success, Renewals, and Product teams to win opportunities,

Qualifications

• Proven success managing and growing strategic named accounts in software sales.
• Ability to build trusted advisor relationships with senior executives.
• Experience driving complex sales cycles and negotiating large contracts.
• Strong business acumen, analytical skills, and understanding of digital forensics/cybersecurity.
• 7+ years of experience in enterprise account management or equivalent.

Responsibilities

• Own and strategically manage a portfolio of F100, our highest-value, named accounts
• Develop and execute comprehensive annual and quarterly account plans tailored to each named account, focusing on long-term partnership and growth.
• Build deep relationships within multiple lines of business with key decision-makers and stakeholders, acting as the primary point of contact for all business matters.
• Drive complex sales cycles, including multi-product and multi-service solutions, ensuring alignment with customer business objectives.
• Identify and pursue expansion opportunities within existing named accounts, including cross-sell, up-sell, and renewal strategies.
• Through defined F100 targets, pursue, engage, solution and win new logo opportunities
• Lead executive-level presentations and business reviews, demonstrating Magnet Forensics’ value and impact.
• Collaborate closely with internal teams (BDR, Solution Consultants, Customer Success, Renewals, Product Management) to deliver exceptional customer experiences and outcomes.
• Oversee contract negotiations, pricing strategies, and ensure compliance with customer requirements.
• Maintain accurate and detailed records of all account activities in Magnet’s CRM system.
• Analyze account performance, market trends, and competitive landscape to inform strategy and drive continuous improvement.
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset
• Act as a trusted mentor within the team, providing guidance and support as needed to help colleagues grow and develop.

Skills

Strategic account management

Enterprise software sales

Relationship building

Negotiation

Cross-functional collaboration

Public speaking & presentations

Analytical skills

Travel readiness

Job description

Magnet Forensics, a global leader in digital investigative software, is seeking an experienced enterprise account manager focused on high-value named accounts in the US. You will own strategic plans, drive multi-product deals, and build trusted executive relationships to align customer objectives with Magnet’s solutions.

A hybrid-flexible role with travel up to 50% is involved. You will collaborate with BD, Solution Consultants, Customer Success, Renewals, and Product teams to win opportunities,