Senior Engineer, Customer Quality Engineering — Global Impact

Entegris; Bedford (MA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) plan with employer match

Health, dental and vision insurance

Education assistance

Job summary

Entegris is seeking a Customer Quality Engineer to join our team in Bedford, MA or Danbury, CT. The CQE will interact at multiple levels with customers, Entegris, and supplier organizations to drive quality improvements and problem solving.

The role requires a BS in engineering and 5+ years in quality-focused engineering, with experience in cross-functional projects, quality tools, and travel up to 50%. You will collaborate with North America and Asia teams to meet customer objectives.

Qualifications

• Bachelor of Science Degree in Chemical, Mechanical, Electric/Electronic Engineering, or related technical field.
• 5+ years in an engineering role in quality, process, equipment or materials.
• Experience managing issues and projects between internal stakeholders and customers with escalation.
• Project management experience focused on closing gaps between company capabilities and customer needs.
• Experience with quality tools such as pareto, FMEA's, SPC/SQC, histograms, trend analysis, process mapping, DOE, cause and effect diagrams, 8D problem solving.
• Flexibility to travel 10–50% domestically and internationally.

Responsibilities

• Engage with customers, sales teams and factory/product/supply chain/quality teams.
• Execute CQE responsibilities per CQE policy, Entegris processes, and management guidance.
• Support Materials Solutions Division.
• Participate in Problem Solving, Change Management, Audits, Project Development and cross-functional tasks.
• Be part of a global team to improve Entegris' success with customers.
• Collaborate with cross-functional teams across products, regions and companies (customers and suppliers).
• Demonstrate planning, execution, discipline, learning, leadership and teamwork (PACE).
• Provide documentation support such as process docs, item tracking, and continuous improvement projects.

Skills

Cross-functional collaboration

Project management

Quality tools

Customer interaction

Global/NA-Asia coordination

Education

Engineering degree (BS) in Chemical, Mechanical, Electrical/Electronic or related field

Tools

Job description

Entegris is seeking a Customer Quality Engineer to join our team in Bedford, MA or Danbury, CT. The CQE will interact at multiple levels with customers, Entegris, and supplier organizations to drive quality improvements and problem solving.

The role requires a BS in engineering and 5+ years in quality-focused engineering, with experience in cross-functional projects, quality tools, and travel up to 50%. You will collaborate with North America and Asia teams to meet customer objectives.