Senior Engagement Manager — AI Transformation

Amazon Inc.; Atlanta (GA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. in the United States is seeking a Senior Engagement Manager to lead delivery of large, complex customer transformations across multiple workstreams, orchestrating 50+ teams of AWS builders, partners, and customers to deliver AI, data, and enterprise modernization outcomes for Global 500 clients.

You will drive program health, risk management, executive communications, and governance, while shaping AI-DLC delivery models and ensuring value realization across programs.

Qualifications

• 5+ years leading multiple Agile teams concurrently or at scale.
• 5+ years leading and delivering enterprise-level IT engagements.
• 5+ years of cloud computing experience.
• Bachelor's degree in STEM field.
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS).

Responsibilities

• Build and nurture trusted executive relationships with VP+ stakeholders.
• Proactively manage inter-dependencies, risks, and program outcomes.
• Orchestrate across business lines, IT, and partner teams with clear priorities.
• Define and track measurable customer outcomes as the north star for success.
• Own program financial health including forecasting and revenue recognition.
• Influence AI guardrails and drive AI-native delivery workflows.
• Drive adoption of AI-DLC methodologies across programs for scale.
• Establish governance for agentic AI ensuring security and compliance.
• Surface ideas to innovate and accelerate customer outcomes with ProServe.

Skills

Agile leadership

Stakeholder management

Cloud strategy

Education

Bachelor's degree in STEM

Tools

Jira

Rally

VersionOne

Taiga

Job description

Amazon Web Services, Inc. in the United States is seeking a Senior Engagement Manager to lead delivery of large, complex customer transformations across multiple workstreams, orchestrating 50+ teams of AWS builders, partners, and customers to deliver AI, data, and enterprise modernization outcomes for Global 500 clients.

You will drive program health, risk management, executive communications, and governance, while shaping AI-DLC delivery models and ensuring value realization across programs.