Senior Engagement Manager: AI-Driven Transformation

Amazon Web Services (AWS); Santa Monica (CA); Hybrid; USD 154,000 - 229,000; Full time

Job summary

Amazon Web Services (AWS) ProServe is hiring a Senior Engagement Manager to lead large, multi-stream customer transformation programs. You will orchestrate 50+ person teams of AWS builders, partners, and customers to deliver AI, data, and enterprise modernization outcomes for Global 500 clients.

You will design AI-native delivery models, shape program direction, and manage risks, dependencies, and executive communications to drive decisive business value and ROI.

Qualifications

• 5+ years of leading multiple Agile teams concurrently or at scale.
• 5+ years of leading and delivering enterprise-level IT engagements.
• 5+ years of cloud computing experience.
• Bachelor's degree in STEM field.
• Knowledge of public cloud value proposition and cloud engagement delivery (IaaS, PaaS, SaaS).

Responsibilities

• Build and nurture executive relationships (VP+), delivering strategic counsel on program direction, health, risks, and trade-offs.
• Proactively manage inter-dependencies, mitigate risks, and drive accountability for outcomes.
• Orchestrate across business, IT, and partner teams, aligning priorities, timelines, and definitions of success.
• Define and track measurable customer business outcomes as the north star for program success.
• Own the program financial health: forecasting, revenue recognition, change management, and scope control.

Skills

Agile leadership

Enterprise IT delivery

Cloud computing

Stakeholder management

Executive communication

Education

Bachelor's degree in STEM

Tools

Jira

Rally

VersionOne

Taiga

AWS certification

Job description

Amazon Web Services (AWS) ProServe is hiring a Senior Engagement Manager to lead large, multi-stream customer transformation programs. You will orchestrate 50+ person teams of AWS builders, partners, and customers to deliver AI, data, and enterprise modernization outcomes for Global 500 clients.

You will design AI-native delivery models, shape program direction, and manage risks, dependencies, and executive communications to drive decisive business value and ROI.