Senior AI Transformation Engagement Manager

Amazon Inc.; Minneapolis (MN); Híbrido; USD 154 000 - 208 000; Tempo integral

Resumo da oferta

Amazon Web Services, Inc. is seeking a Senior Engagement Manager in Professional Services to lead the delivery of large, complex customer transformation programs.

You will orchestrate 50+ person teams, AWS builders, partners, and customers to deliver AI, data, and enterprise modernization outcomes for Global 500 companies. You will drive delivery quality and velocity across multiple workstreams, shaping program direction, and managing interdependencies.

Qualificações

• 5+ years of leading multiple Agile teams concurrently.
• 5+ years of leading and delivering enterprise IT engagements.
• 5+ years of cloud computing experience.
• Bachelor's degree in STEM field.
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS).
• Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2).
• AWS certification.
• Experience in delivering customer engagements in a professional services role.
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga.
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Responsabilidades

• Build and nurture trusted executive relationships (VP+), delivering strategic counsel on program direction, health, risks, and trade-offs to inform executive decisions
• Proactively manage inter-dependencies, mitigate risks, and drive accountability for program outcomes in ambiguous, fast-changing environments
• Orchestrate across customer lines of business, IT, and partner teams simultaneously, aligning stakeholders on priorities, timelines, and definitions of success
• Define and track measurable customer business outcomes as the north star for program success, translating progress into executive-ready value narratives
• Own the program financial health, including forecasting, revenue recognition, commercial management, change requests, and scope management
• Influence human and agent builder teams, establishing operating models and guardrails as AI-driven delivery expands
• Drive adoption of AI-DLC methodologies across delivery programs, scale teams, and governance frameworks
• Establish and enforce governance for agentic AI in delivery — observability, cost controls, and compliance
• Proactively surface ideas on how ProServe and AWS teams can innovate to help customers scale

Conhecimentos

Agile leadership

Enterprise IT engagement

Cloud computing

Formação académica

Bachelors in STEM

Ferramentas

Jira

Rally

VersionOne

Taiga

Descrição da oferta de emprego

Amazon Web Services, Inc. is seeking a Senior Engagement Manager in Professional Services to lead the delivery of large, complex customer transformation programs.

You will orchestrate 50+ person teams, AWS builders, partners, and customers to deliver AI, data, and enterprise modernization outcomes for Global 500 companies. You will drive delivery quality and velocity across multiple workstreams, shaping program direction, and managing interdependencies.