Senior Endpoint Engineer - AI-Driven Automation & Zero-Touch

Talent Octopusventures

Alpharetta (GA)

On-site

USD 79,000 - 131,000

Full time

14 days+

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Job summary

LexisNexis Risk Solutions is seeking a Senior Systems Engineer to design, build, and optimize enterprise endpoint services across Windows and macOS, enabling zero‑touch deployment and AI‑assisted engineering capabilities.

You will lead device lifecycle management with Autopilot, Intune, Jamf Pro, Entra ID and Microsoft Graph, set engineering standards, mentor teams, and ensure secure, scalable, governance‑aligned solutions across the organization.

Qualifications

Jamf 300 certification.
5+ years of experience in Endpoint Engineering, Systems Engineering, or senior technical support roles.
Strong experience with Microsoft Intune, Jamf Pro, Entra ID, and enterprise device management.
Expertise in Windows endpoint management, including Autopilot and device lifecycle management.
Experience managing macOS devices in enterprise environments.
Advanced scripting and automation skills using PowerShell, Bash, APIs, and Microsoft Graph.
Strong understanding of endpoint security, conditional access, compliance policies, and identity management.
Experience with telemetry, analytics tools (KQL preferred), and data-driven service improvement.
Experience designing scalable, resilient, and supportable enterprise solutions.
Familiarity with ITSM platforms such as ServiceNow.
Integrate AI copilots to accelerate scripting, troubleshooting, and engineering efficiency
Design agent-assisted workflows for diagnostics, remediation, and support operations
Establish human-in-the-loop controls for AI-driven actions impacting users or compliance
Convert repeatable tasks into governed, scalable automation workflows
Evaluate emerging AI agent capabilities for EUC use cases and determine where they fit within service boundaries, approval models, and audit requirements.
Ensure AI processes are explainable, measurable, and aligned to risk and governance standards

Responsibilities

Provide technical leadership for endpoint engineering services across Windows and macOS platforms.
Establish engineering standards, governance, and best practices aligned with enterprise objectives.
Serve as the escalation point for complex technical issues, architecture decisions, and service design challenges.
Design, implement, and optimize endpoint management solutions using Microsoft Intune, Jamf Pro, Entra ID, Microsoft Graph, and modern management technologies.
Lead device lifecycle management, including Autopilot, zero-touch deployment, configuration standards, and policy management.
Develop automation and integrations using PowerShell, Bash, APIs, and orchestration tools to improve service efficiency and consistency.
Partner with architecture, security, and platform teams to ensure endpoint solutions are secure, scalable, compliant, and operationally effective.
Drive continuous improvement through telemetry, analytics, proactive remediation, and performance monitoring.
Maintain accountability for service quality, supportability, platform resilience, and lifecycle management.
Contribute to governance, risk management, audit readiness, and change control processes.
Collaborate with Security, Service Desk, ITSM, and engineering teams to implement and support endpoint solutions.
Translate technical requirements into operational outcomes and drive cross-functional improvements.
Provide technical mentorship, guidance, and knowledge sharing across the organization.