Senior Systems Engineer I

Talent Octopusventures; Alpharetta (GA); On-site; USD 79,000 - 131,000; Full time

Benefits offered by this job

Health Benefits

Retirement Benefits

Wellbeing programs

Job summary

LexisNexis Risk Solutions is seeking a Senior Systems Engineer to design, build, and optimize enterprise endpoint services across Windows and macOS, enabling zero‑touch deployment and AI‑assisted engineering capabilities.

You will lead device lifecycle management with Autopilot, Intune, Jamf Pro, Entra ID and Microsoft Graph, set engineering standards, mentor teams, and ensure secure, scalable, governance‑aligned solutions across the organization.

Qualifications

• Jamf 300 certification.
• 5+ years of experience in Endpoint Engineering, Systems Engineering, or senior technical support roles.
• Strong experience with Microsoft Intune, Jamf Pro, Entra ID, and enterprise device management.
• Expertise in Windows endpoint management, including Autopilot and device lifecycle management.
• Experience managing macOS devices in enterprise environments.
• Advanced scripting and automation skills using PowerShell, Bash, APIs, and Microsoft Graph.
• Strong understanding of endpoint security, conditional access, compliance policies, and identity management.
• Experience with telemetry, analytics tools (KQL preferred), and data-driven service improvement.
• Experience designing scalable, resilient, and supportable enterprise solutions.
• Familiarity with ITSM platforms such as ServiceNow.
• Integrate AI copilots to accelerate scripting, troubleshooting, and engineering efficiency
• Design agent-assisted workflows for diagnostics, remediation, and support operations
• Establish human-in-the-loop controls for AI-driven actions impacting users or compliance
• Convert repeatable tasks into governed, scalable automation workflows
• Evaluate emerging AI agent capabilities for EUC use cases and determine where they fit within service boundaries, approval models, and audit requirements.
• Ensure AI processes are explainable, measurable, and aligned to risk and governance standards

Responsibilities

• Provide technical leadership for endpoint engineering services across Windows and macOS platforms.
• Establish engineering standards, governance, and best practices aligned with enterprise objectives.
• Serve as the escalation point for complex technical issues, architecture decisions, and service design challenges.
• Design, implement, and optimize endpoint management solutions using Microsoft Intune, Jamf Pro, Entra ID, Microsoft Graph, and modern management technologies.
• Lead device lifecycle management, including Autopilot, zero-touch deployment, configuration standards, and policy management.
• Develop automation and integrations using PowerShell, Bash, APIs, and orchestration tools to improve service efficiency and consistency.
• Partner with architecture, security, and platform teams to ensure endpoint solutions are secure, scalable, compliant, and operationally effective.
• Drive continuous improvement through telemetry, analytics, proactive remediation, and performance monitoring.
• Maintain accountability for service quality, supportability, platform resilience, and lifecycle management.
• Contribute to governance, risk management, audit readiness, and change control processes.
• Collaborate with Security, Service Desk, ITSM, and engineering teams to implement and support endpoint solutions.
• Translate technical requirements into operational outcomes and drive cross-functional improvements.
• Provide technical mentorship, guidance, and knowledge sharing across the organization.

Skills

Jamf Pro

Intune

Entra ID

Microsoft Graph

PowerShell

Bash

APIs

Automation

Telemetry

Scripting

Tools

Jamf Pro

Microsoft Intune

Entra ID

Microsoft Graph

Job description

About the Business

LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, LexisNexis Risk Solutions | Transform Your Risk Decision Making

About the Role

As a Senior Systems Engineer, you will design, build, and optimize enterprise endpoint services across device management, provisioning, security, and automation. You will play a key role in modernizing the device experience through zero-touch deployment, analytics-driven improvements, and responsible adoption of AI-assisted engineering capabilities. You will provide technical leadership, define engineering standards, and ensure solutions are scalable, supportable, and aligned with enterprise governance.

Responsibilities

• Provide technical leadership for endpoint engineering services across Windows and macOS platforms.
• Establish engineering standards, governance, and best practices aligned with enterprise objectives.
• Serve as the escalation point for complex technical issues, architecture decisions, and service design challenges.
• Design, implement, and optimize endpoint management solutions using Microsoft Intune, Jamf Pro, Entra ID, Microsoft Graph, and modern management technologies.
• Lead device lifecycle management, including Autopilot, zero-touch deployment, configuration standards, and policy management.
• Develop automation and integrations using PowerShell, Bash, APIs, and orchestration tools to improve service efficiency and consistency.
• Partner with architecture, security, and platform teams to ensure endpoint solutions are secure, scalable, compliant, and operationally effective.
• Drive continuous improvement through telemetry, analytics, proactive remediation, and performance monitoring.
• Maintain accountability for service quality, supportability, platform resilience, and lifecycle management.
• Contribute to governance, risk management, audit readiness, and change control processes.
• Collaborate with Security, Service Desk, ITSM, and engineering teams to implement and support endpoint solutions.
• Translate technical requirements into operational outcomes and drive cross-functional improvements.
• Provide technical mentorship, guidance, and knowledge sharing across the organization.

Required Qualifications

• Jamf 300 certification.
• 5+ years of experience in Endpoint Engineering, Systems Engineering, or a senior technical support role.
• Strong experience with Microsoft Intune, Jamf Pro, Entra ID, and enterprise device management.
• Expertise in Windows endpoint management, including Autopilot and device lifecycle management.
• Experience managing macOS devices in enterprise environments.
• Advanced scripting and automation skills using PowerShell, Bash, APIs, and Microsoft Graph.
• Strong understanding of endpoint security, conditional access, compliance policies, and identity management.
• Experience with telemetry, analytics tools (KQL preferred), and data-driven service improvement.
• Experience designing scalable, resilient, and supportable enterprise solutions.
• Familiarity with ITSM platforms such as ServiceNow.
• Integrate AI copilots to accelerate scripting, troubleshooting, and engineering efficiency
• Design agent-assisted workflows for diagnostics, remediation, and support operations
• Establish human-in-the-loop controls for AI-driven actions impacting users or compliance
• Convert repeatable tasks into governed, scalable automation workflows
• Evaluate emerging AI agent capabilities for EUC use cases and determine where they fit within service boundaries, approval models, and audit requirements.
• Ensure AI processes are explainable, measurable, and aligned to risk and governance standards

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

USA Job Seekers: EEO Know Your Rights.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.