Senior Enablement Lead: CS & Renewals Onboarding

Trace; United States; On-site; USD 81,000 - 122,000; Full time

Job summary

Samsara is hiring a seasoned enablement professional to uplevel Customer Success and Renewals onboarding. This remote role supports scalable training for in-person and virtual audiences across the US, excluding certain metros.

You’ll design and deliver multi-model training content and drive continuous improvement through data-driven insights. The position emphasizes collaboration across teams, change management in a fast-paced environment, and aligning learning programs with Samsara’s growth

Qualifications

• 3–5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live).
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
• Experience implementing modern learning theories and methodologies.
• Works well under pressure in a fast paced, high exception environment.

Responsibilities

• Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.
• Design an ongoing enablement program that is scalable, engaging for remote audiences and informed by industry best practices.
• Build multi-model training content including eLearning, virtual workshops, AI-led activities.
• Continuously improve training content with data-driven insights, learner feedback and alignment to internal product and process changes
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

Skills

Training design

Curriculum development

Communication

LMS CMS platforms

Tools

LMS CMS platforms

Job description

Samsara is hiring a seasoned enablement professional to uplevel Customer Success and Renewals onboarding. This remote role supports scalable training for in-person and virtual audiences across the US, excluding certain metros.

You’ll design and deliver multi-model training content and drive continuous improvement through data-driven insights. The position emphasizes collaboration across teams, change management in a fast-paced environment, and aligning learning programs with Samsara’s growth