Senior Employee Relations Specialist

U.S. Immigration and Customs Enforcement (ICE); Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) in Washington, DC seeks a Human Resources Specialist (Employee Relations) at the full performance level to advise managers on conduct, performance, and personnel issues.

The role requires sophisticated judgment in resolving complex employee relations matters and guiding actions within regulatory frameworks. The position emphasizes analysis of investigations, development of factual conclusions, and effective communication in writing and orally.

Qualifications

• One year of specialized experience at the GS-12 grade level or equivalent performing a full range of employee relations duties.
• Ability to advise managers on conduct and performance matters, including handling sensitive issues.
• Experience analyzing investigation reports and communicating findings clearly both orally and in writing.
• Skill in modifying guidelines to resolve complex employee relations issues.
• Experience researching cases to identify trends and precedents.

Responsibilities

• Provide senior level advice to servicing area managers on misconduct, performance management, and related employee relations issues.
• Recommend actions including counseling, reprimands, suspensions, demotions, or removal, and serve as technical representative in third party appeals.
• Analyze investigation documentation and develop fact-based conclusions; communicate findings effectively.
• Modify established guidelines to address complex employee relations issues.
• Conduct research to identify trends or aggravating/mitigating circumstances in employee relations cases.

Skills

employee relations

analytical thinking

policy refinement

communication

investigations

legal/regulatory knowledge

Job description

U.S. Immigration and Customs Enforcement (ICE) in Washington, DC seeks a Human Resources Specialist (Employee Relations) at the full performance level to advise managers on conduct, performance, and personnel issues.

The role requires sophisticated judgment in resolving complex employee relations matters and guiding actions within regulatory frameworks. The position emphasizes analysis of investigations, development of factual conclusions, and effective communication in writing and orally.