Senior Employee Relations Partner

Collectors; Jersey City (NJ); On-site; USD 68,000 - 113,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Job summary

Collectors in Jersey City, NJ is seeking an Employee Relations Partner to join our People team. You’ll partner with the Director of Employee Relations to build and manage our employee relations program, developing policies, resolving complex issues, and guiding disciplinary processes to maintain a positive workplace.

This role requires 2–3+ years in employee relations, 3+ years in labor relations, strong knowledge of employment laws, and the ability to handle confidential information.

Qualifications

• Bachelor’s degree in HR, business, or a related field is preferred.
• 2–3+ years of experience in employee relations or HR frontline roles.
• At least 3 years in a unionized or labor-relations environment.
• Strong knowledge of employment laws and regulations.

Responsibilities

• Investigate and manage complex employee relations issues and disputes.
• Develop and implement policies and procedures for employee relations.
• Provide guidance to managers on disciplinary and performance matters.
• Conduct training for managers and employees on conflict resolution and harassment prevention.
• Collaborate with HR partners, legal counsel, and stakeholders to ensure fair resolutions.
• Maintain accurate records and analyze trends for policy improvements.
• Conduct exit interviews and share insights with senior management.

Skills

Employee relations

Policy guidance

Investigation skills

Communication

Analytical thinking

Education

Bachelor’s degree in HR or Business

PHR/SPHR or related certification

Job description

Collectors in Jersey City, NJ is seeking an Employee Relations Partner to join our People team. You’ll partner with the Director of Employee Relations to build and manage our employee relations program, developing policies, resolving complex issues, and guiding disciplinary processes to maintain a positive workplace.

This role requires 2–3+ years in employee relations, 3+ years in labor relations, strong knowledge of employment laws, and the ability to handle confidential information.