Senior Employee Communications Strategist

Alaska Airlines, Inc.; SeaTac (WA); On-site; USD 123,000 - 184,000; Full time

Benefits offered by this job

Free stand-by travel privileges on AK,

Comprehensive well-being programs

Generous 401k match

Annual bonus plans

Generous holiday and paid time off

Job summary

Alaska Airlines, with its Hawaiian Airlines and Horizon Air brands, seeks a Senior Employee Communications Manager to lead internal communications strategy. You will craft content and advise leadership, aligning divisions with corporate goals and employee engagement initiatives.

You will own major writing tasks, including emails, scripts, speeches, and intranet content, while coordinating with executive teams and HR partners to deliver clear, timely communications.

Qualifications

• 7 years of experience in communication in a corporate, non-profit, agency or newsroom environment, or other relevant experience.
• Bachelor's degree with a focus in communications or other relevant discipline, or an additional two years of relevant training/experience in lieu of this degree.
• Experience with cross-functional project management (e.g., planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Excellent verbal and written communication skills.
• Strong presentation/facilitation skills within small or large group settings.
• Demonstrated skills in effective communication to all levels within an operations organization.
• Ability to achieve desired results through personal accountability and partnerships with other groups with no direct reporting relationship to this role.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Responsibilities

• Serves as the lead subject matter expert in creating and distributing employee communications programs across diverse and complex employee groups.
• Defines long-term strategy for communication plans on program and initiative rollouts, change management, and other key priorities to ensure employees have a shared understanding of requirements and how they will be implemented.
• Influences communications strategy and change management to incorporate innovative solutions and identify new ways to effectively reach employees.
• Collaborates with executives, divisional vice presidents, and divisional leaders to translate company strategy and business performance, understand the issues that matter to employee groups and their operations, and build communication plans to address those issues.
• Defines communication strategies to drive employee alignment, connection, and engagement, including in partnership with labor relations, division leadership, and Human Resources (HR).
• Collaborates with the external communications team to contribute to a blog or other external content as the communications subject matter expert on key issues.
• Owns major writing assignments including ghostwriting emails, scripts, speeches, and presentations for leaders across the business, as well as intranet content, newsletter copy, and other employee communications, consistently delivering on-time and high-quality work.
• Collaborates with Executive Communications peers and contributes to cross-divisional and enterprise-wide planning and execution of internal communications.
• Exercises considerable latitude and initiative to raise awareness, drive engagement, and build trust across Alaska Airlines, Hawaiian Airlines, and Horizon Air.
• Leads the Communications team or External Relations division at internal company events, employee forums, and external events.

Skills

Communication

Presentation skills

Cross-functional collaboration

MS Office

Project management

Strategic writing

Stakeholder engagement

Education

Bachelor's degree in communications or related discipline

Job description

Alaska Airlines, with its Hawaiian Airlines and Horizon Air brands, seeks a Senior Employee Communications Manager to lead internal communications strategy. You will craft content and advise leadership, aligning divisions with corporate goals and employee engagement initiatives.

You will own major writing tasks, including emails, scripts, speeches, and intranet content, while coordinating with executive teams and HR partners to deliver clear, timely communications.