Senior Employee Communications Manager

Alaska Airlines; SeaTac (WA); On-site; USD 123,000 - 184,000; Full time

Benefits offered by this job

Free stand-by travel privileges on all

Comprehensive well-being programs

Generous 401k match

Annual bonus plans

Generous holiday and paid time off

Job summary

Alaska Airlines is seeking a Senior Employee Communications Manager to serve as the sole subject matter expert for employee communications strategy across Alaska, Hawaiian, and Horizon. You will create and deliver content that aligns divisions with company goals, engaging employees through strategic messaging and programs.

As an individual contributor, you will define long-term plans, write for leaders, and partner with HR, labor relations, and executives to ensure timely, high-quality internal

Qualifications

• 7 years of experience in corporate, non-profit, agency or newsroom communications.
• Excellent verbal and written communication skills.
• Strong presentation/facilitation abilities.
• Ability to work with multiple stakeholders across divisions.

Responsibilities

• Lead employee communications programs across Alaska Airlines, Hawaiian Airlines and Horizon Air.
• Define long-term communication strategy for programs and initiatives, change management and priorities.
• Collaborate with executives and divisional leaders to translate strategy into effective communications.
• Own major writing assignments including emails, scripts, speeches, newsletters, and intranet content for leaders.

Skills

Verbal & written communication

Presentation & facilitation

Cross-functional PM

Stakeholder collaboration

MS Office proficiency

Accountability & initiative

Education

Bachelor's in communications or related field

High school diploma

Job description

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Company

Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Senior Employee Communications Manager serves as the sole subject matter expert for employee communications strategy, by creating and delivering content to align and engage employees within their divisions for Alaska Airlines, Hawaiian Airlines, and Horizon Air. As an individual contributor, this role defines long-term strategy in partnership with leadership to develop and execute communications plans, make decisions, and provide strategic counsel and recommendations on divisional and company-wide employee communication.

Key Duties

• Serves as the lead subject matter expert in creating and distributing employee communications programs across diverse and complex employee groups.
• Defines long-term strategy for communication plans on program and initiative rollouts, change management, and other key priorities to ensure employees have a shared understanding of requirements and how they will be implemented.
• Influences communications strategy and change management to incorporate innovative solutions and identify new ways to effectively reach employees.
• Collaborates with executives, divisional vice presidents, and divisional leaders to translate company strategy and business performance, understand the issues that matter to employee groups and their operations, and build communication plans to address those issues.
• Defines communication strategies to drive employee alignment, connection, and engagement, including in partnership with labor relations, division leadership, and Human Resources (HR).
• Collaborates with the external communications team to contribute to a blog or other external content as the communications subject matter expert on key issues.
• Owns major writing assignments including ghostwriting emails, scripts, speeches, and presentations for leaders across the business, as well as intranet content, newsletter copy, and other employee communications, consistently delivering on-time and high-quality work.
• Collaborates with Executive Communications peers and contributes to cross-divisional and enterprise-wide planning and execution of internal communications.
• Exercises considerable latitude and initiative to raise awareness, drive engagement, and build trust across Alaska Airlines, Hawaiian Airlines, and Horizon Air.
• Leads the Communications team or External Relations division at internal company events, employee forums, and external events.

Job-Specific Experience, Education & Skills

Required

• 7 years of experience in communication in a corporate, non-profit, agency or newsroom environment, or other relevant experience.
• Bachelor's degree with a focus in communications or other relevant discipline, or an additional two years of relevant training/experience in lieu of this degree.
• Experience with cross-functional project management (e.g., planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Excellent verbal and written communication skills.
• Strong presentation/facilitation skills within small or large group settings.
• Demonstrated skills in effective communication to all levels within an operations organization.
• Ability to achieve desired results through personal accountability and partnerships with other groups with no direct reporting relationship to this role.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Experience driving process and communication improvements in an organization of similar scope and size.
• Knowledge of Adobe products, as well as website development.
• Proficiency with multimedia communication approaches including photo, video, and visual communication design.
• Demonstrated experience leading cross-functional teams using project management principles.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Salary Range

$122,800 - $184,200 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note:

We don't typically hire at the top of the range.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To Implement This Policy, We Will

• Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
• Ensure that employment decisions based only on valid job requirements; and
• Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Employment Type

Full-Time

FLSA Status

Exempt

Regular/Temporary

Regular

L: