Senior Employee Benefits Account Leader

Superior Insurance Partners LLC; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Superior Insurance Partners LLC is seeking an Employee Benefits Senior Account Manager to serve as a trusted partner to clients, carriers, and internal teams across multiple states. You will manage day-to-day benefits administration, support renewals, and help ensure clients receive a seamless experience throughout the year.

The role emphasizes building strong client relationships, delivering proactive service, and leveraging benefits knowledge to optimize plan offerings and coverage for diverse

Qualifications

• 3+ years of Employee Benefits account management or client service experience.
• Experience working in an insurance agency, brokerage, carrier, or benefits consulting environment.
• Active Life & Health Insurance License preferred (or ability to obtain).
• Strong understanding of group benefits products including medical, dental, vision, life, disability, and voluntary benefits.

Responsibilities

• Serve as the primary day-to-day contact for assigned employee benefits clients, building strong relationships and delivering timely, professional support.
• Manage client inquiries related to benefits, eligibility, enrollment, billing, claims, and coverage questions.
• Process policy changes, enrollments, terminations, reinstatements, and other service requests accurately and efficiently.
• Partner with carriers and vendors to resolve client issues and ensure service expectations are met.
• Support the renewal process by gathering information, preparing materials, coordinating timelines, and assisting with client presentations.
• Review plan documents, applications, and policy information to ensure accuracy and completeness.
• Maintain accurate client records, documentation, activities, and communications within agency management systems.
• Assist with open enrollment preparation, employee communications, and client meetings as needed.
• Identify opportunities to enhance client relationships through proactive service, education, and additional coverage solutions.
• Collaborate with Producers, Account Executives, carriers, and internal teams to support client retention and growth goals.

Skills

Client service

Relationship building

Communication

Benefits knowledge

Education

Experience in insurance or benefits field

Job description

Superior Insurance Partners LLC is seeking an Employee Benefits Senior Account Manager to serve as a trusted partner to clients, carriers, and internal teams across multiple states. You will manage day-to-day benefits administration, support renewals, and help ensure clients receive a seamless experience throughout the year.

The role emphasizes building strong client relationships, delivering proactive service, and leveraging benefits knowledge to optimize plan offerings and coverage for diverse