Senior Electronic Payments Lead - ACH & Debit Card Ops

Bank Midwest; Overland Park (KS); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Insurance

401k

Stock purchase program

Paid time off

Associate banking perks

Job summary

Bank Midwest is seeking an Electronic Payments Manager to oversee debit card dispute processing, debit card support activities, and ACH oversight. You will lead the Electronic Payments team, ensure accuracy, security, and regulatory compliance, and collaborate with internal stakeholders to deliver reliable services.

Responsibilities include risk monitoring, process improvements, system enhancements, and reporting.

Qualifications

• 5+ years of ACH processing, debit card dispute processing, or debit card support experience.
• Strong knowledge of Regulation E and NACHA rules.
• Proven leadership with ability to develop a high-performing team.

Responsibilities

• Lead and develop the Electronic Payments team, including performance management, workflow coordination, and continuous improvement.
• Manage support systems and services related to debit card dispute processing, debit card support activities, and general ledger account balancing to ensure efficient daily operations.
• Partner with clients and associates to resolve issues, support transactions, and maintain service excellence.
• Operate as an effective communicator, who is able to stimulate and motivate others while building and maintaining relationships.
• Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Take ownership in maintaining guidelines, structure, and established policies as you work with and for others.
• Foster a work environment that champions the culture of the organization.
• Provide guidance on the bank’s ACH RDFI practices to balance risk management with client service.
• Monitor risk, perform transaction analysis, and support fraud mitigation and compliance efforts.
• Support system enhancements, testing, and operational projects, including merger and acquisition activities.
• Prepare reporting and maintain documentation to support decision-making, audits, and regulatory requirements.

Skills

Leadership

Communication

Multitasking

Regulatory knowledge

Education

Bachelor’s degree in Business, Finance, or related field

AAP/APRP certification

Tools

FIS

Q2 Centrix DTS

Job description

Bank Midwest is seeking an Electronic Payments Manager to oversee debit card dispute processing, debit card support activities, and ACH oversight. You will lead the Electronic Payments team, ensure accuracy, security, and regulatory compliance, and collaborate with internal stakeholders to deliver reliable services.

Responsibilities include risk monitoring, process improvements, system enhancements, and reporting.