Senior Electrical Field Service Lead – Power & Controls

Electronic Power Design; Georgia; On-site; USD 70,000 - 95,000; Full time

Job summary

Electronic Power Design (EPD) is seeking a Senior Technician to deliver advanced field service support for electrical power and control systems. You will install, commission, troubleshoot, maintain, and support customers while acting as a technical leader in the field.

Responsibilities include mentoring junior technicians, leading field activities, and ensuring safe, high-quality service across commercial, industrial, and energy sectors. Travel up to 80% is required.

Qualifications

• 3-7 years of mechanical, electrical, manufacturing, or field service experience.
• Strong knowledge of medium-voltage systems and electrical power distribution equipment.
• Advanced troubleshooting and diagnostic skills.
• Ability to read electrical schematics and technical documentation.

Responsibilities

• Perform installation, commissioning, startup, maintenance, and repair of electrical power systems.
• Lead field service activities while ensuring safety, quality, and customer satisfaction.
• Perform equipment inspections, testing, and operational verification.
• Support customers across commercial, industrial, manufacturing, and energy industries.
• Troubleshoot and repair electrical and mechanical systems.
• Configure and service switchboards, motor control centers, drives, and automation systems.
• Interpret electrical schematics, drawings, and technical documentation.
• Recommend technical solutions that improve equipment reliability and performance.
• Mentor and train Assistant and Trainee Technicians.
• Provide technical guidance during field service projects.
• Support customer training and knowledge transfer.
• Promote teamwork, continuous improvement, and service excellence.
• Support manufacturing operations when not assigned to field projects.
• Collaborate with Engineering, Manufacturing, and Operations teams.
• Assist with quality improvement and process optimization initiatives.
• Contribute to operational efficiency and customer satisfaction.
• Prepare service reports and maintain accurate project documentation.
• Communicate project status, findings, and recommendations to customers and internal teams.
• Maintain complete service records and technical documentation.
• Represent EPD professionally during all customer interactions.
• Follow all company safety policies, PPE requirements, and customer safety procedures.
• Maintain safe and organized work areas in field and production environments.
• Participate in safety training and compliance initiatives.
• Promote a culture of safety, accountability, and professionalism.

Skills

Medium-voltage systems

Electrical power distribution

Troubleshooting

Reading schematics

Communication

Leadership

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Electronic Power Design (EPD) is seeking a Senior Technician to deliver advanced field service support for electrical power and control systems. You will install, commission, troubleshoot, maintain, and support customers while acting as a technical leader in the field.

Responsibilities include mentoring junior technicians, leading field activities, and ensuring safe, high-quality service across commercial, industrial, and energy sectors. Travel up to 80% is required.