Senior EEO Program Manager

U.S. Customs and Border Protection; Washington (District of Columbia); On-site; USD 148,000 - 192,000; Full time

Job summary

U.S. Customs and Border Protection seeks a GS-15 EEO Program Manager to lead the agency's Equal Employment Opportunity program across multiple duty locations. The role involves directing EEO complaint-processing activities, providing expert guidance to leaders, and ensuring compliance with federal laws, regulations, and DHS/CBP policies. You will supervise subordinate staff and manage data-driven improvements.

Qualifications

• 1 year of specialized experience equivalent to the GS-14 grade level or higher in leading an equal employment opportunity or workplace discrimination program.
• Advising senior leaders and stakeholders on complex workplace discrimination matters, etc.
• Overseeing discrimination complaint processing, intake, counseling, mediation, and case tracking.

Responsibilities

• Plan, direct, manage, and evaluate the agency's EEO program and complaint-processing activities.
• Provide authoritative advice to senior leaders and stakeholders on EEO matters and complaint status.
• Analyze data to identify trends and implement strategies to strengthen program effectiveness and compliance.

Job description

U.S. Customs and Border Protection seeks a GS-15 EEO Program Manager to lead the agency's Equal Employment Opportunity program across multiple duty locations. The role involves directing EEO complaint-processing activities, providing expert guidance to leaders, and ensuring compliance with federal laws, regulations, and DHS/CBP policies. You will supervise subordinate staff and manage data-driven improvements.