Senior EEO Program Manager

U.S. Customs and Border Protection; Los Angeles (CA); On-site; USD 148,000 - 192,000; Full time

Job summary

U.S. Customs and Border Protection (CBP) is seeking a high-visibility senior EEO leader to plan, direct, and evaluate the agency's Equal Employment Opportunity program and related complaint-processing activities.

The role involves advising senior leaders, supervising multiple EEO staff, and ensuring compliance with applicable laws and DHS/CBP policies. The incumbent will analyze discrimination data, guide resolution options, and drive program improvements across divisions, with oversight of case

Qualifications

• Plan, direct, manage, and evaluate the agency's EEO program and complaint-processing.
• Advise senior leaders and stakeholders on complex EEO matters and case status.
• Oversee intake, counseling, mediation, and case-tracking activities.

Responsibilities

• Direct EEO program activities across subordinate supervisors and teams.
• Analyze complaint data to identify trends and improvement opportunities.
• Ensure compliance with laws, regulations, and DHS/CBP procedures; manage training and communications.

Skills

EEO program management

Leadership

Stakeholder advisory

Discrimination complaints

Job description

U.S. Customs and Border Protection (CBP) is seeking a high-visibility senior EEO leader to plan, direct, and evaluate the agency's Equal Employment Opportunity program and related complaint-processing activities.

The role involves advising senior leaders, supervising multiple EEO staff, and ensuring compliance with applicable laws and DHS/CBP policies. The incumbent will analyze discrimination data, guide resolution options, and drive program improvements across divisions, with oversight of case