Senior EEO Program Leader

U.S. Customs and Border Protection; Phoenix (AZ); On-site; USD 148,000 - 192,000; Full time

Job summary

Customs & Border Protection (CBP) seeks a senior EEO program leader to direct and evaluate the agency's EEO and complaint-processing activities. The role includes advising senior leaders on complex EEO matters and ensuring compliance with laws and DHS/CBP policies.

The incumbent will supervise subordinates, manage case-files, and coordinate training with a focus on improving program effectiveness. Location options include Washington, NY, SF, LA, and Phoenix.

Qualifications

• Plan, direct, manage and evaluate the agency's Equal Employment Opportunity program and complaint-processing activities.
• Provide authoritative consultation to senior leaders, managers, employees, and stakeholders on complex EEO matters.
• Oversee discrimination complaints from intake and counseling to investigation and resolution.

Responsibilities

• Plan, direct, manage and evaluate the agency's EEO program and complaint-processing activities.
• Provide authoritative consultation to senior leaders, managers, employees, and stakeholders on complex EEO matters.
• Oversee discrimination complaints from intake, counseling, fact-finding, mediation, and case records.

Skills

EEO program management

Stakeholder advising

Discrimination complaint processing

Job description

Customs & Border Protection (CBP) seeks a senior EEO program leader to direct and evaluate the agency's EEO and complaint-processing activities. The role includes advising senior leaders on complex EEO matters and ensuring compliance with laws and DHS/CBP policies.

The incumbent will supervise subordinates, manage case-files, and coordinate training with a focus on improving program effectiveness. Location options include Washington, NY, SF, LA, and Phoenix.