Senior ED Patient Access Specialist (Weekend Overnights)

Nebraska Medicine; Omaha (NE); On-site; USD 25,000 - 30,000; Part time

Job summary

Nebraska Medicine's Emergency Services in Omaha seeks a Sr Patient Access Associate for weekend overnights. You will greet patients, set up accounts, verify insurance, and guide patients through the registration and admission process.

Coverage is required across shifts, with face-to-face and bedside contact in a fast-paced ED environment. The role emphasizes accuracy, customer service, and collaboration with the care team.

Qualifications

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with attention to detail required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, must be from an American Heart Association (AHA) endorsed program.

Responsibilities

• Greet patients and customers in a professional, timely, and efficient manner.
• Create and verify accounts accurately to optimize cash flow for the organization.
• Schedule confirmation, pre-registration/pre-admission, registration/admission, insurance verification, receipting of payments, and patient wayfinding/escorting.
• Position coverage required 24/7 with needs in various areas including the emergency department.
• Face-to-face and bedside patient contact is required.

Skills

Customer service

Communication

Multitasking

Problem solving

Detail oriented

Team collaboration

Typing

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Nebraska Medicine's Emergency Services in Omaha seeks a Sr Patient Access Associate for weekend overnights. You will greet patients, set up accounts, verify insurance, and guide patients through the registration and admission process.

Coverage is required across shifts, with face-to-face and bedside contact in a fast-paced ED environment. The role emphasizes accuracy, customer service, and collaboration with the care team.