Patient Access Specialist - Evening, Part-Time

Nebraska Medicine; United States; On-site; USD 25,000 - 34,000; Part time

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate for the Access Services team in Omaha, NE. This role is part-time, evenings, Wednesday through Sunday, 4:30 PM to 8:30 PM, and involves greeting patients, registering accounts, verifying insurance, and supporting cash flow in a fast-paced, patient-facing environment.

Responsibilities include scheduling, pre-registration, insurance verification, and accurate receipting of payments, with cross-training across departments as needed.

Qualifications

• Minimum of two years customer service experience required.
• Ability to work in a proactive self-directed manner.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment.
• Ability to type 35 wpm with 95% accuracy rating required.
• BLS certification within six months of hire or transfer date.

Responsibilities

• Greet and assist patients in a professional, timely manner and create accounts accurately to optimize cash flow.
• Provide front-line access services including scheduling, pre-registration, registration, insurance verification, and receipting of payments.
• Assist in patient wayfinding and escorting as needed, including coverage in multiple areas such as the Emergency Department.

Skills

Customer service

Communication

Multitasking

Problem solving

Typing 35 wpm

BLS certification

Education

High school education

Associate's degree (preferred)

Job description

Nebraska Medicine is seeking a Sr Patient Access Associate for the Access Services team in Omaha, NE. This role is part-time, evenings, Wednesday through Sunday, 4:30 PM to 8:30 PM, and involves greeting patients, registering accounts, verifying insurance, and supporting cash flow in a fast-paced, patient-facing environment.

Responsibilities include scheduling, pre-registration, insurance verification, and accurate receipting of payments, with cross-training across departments as needed.