Senior Ecommerce Growth Lead – DTC & Subscriptions (Hybrid)

Intelligentsia Coffee

Bedford Park (IL)

Hybrid

USD 95,000 - 115,000

Full time

14 days+

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Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid vacation and sick time

commuter benefits

Free bag of coffee weekly

Job summary

Intelligentsia Coffee in the Chicagoland area is seeking a Sr. Ecommerce Manager to own intelligentsiacoffee.com, elevating the day-to-day performance, customer experience, and digital sales strategy.

You will translate our Direct Trade passion into engaging online experiences that drive traffic, conversion, and subscriber retention. You will collaborate with coffee sourcing, roasting, marketing, and fulfillment teams to optimize the DTC storefront, scale subscription programs, and uphold

Qualifications

5+ years of ecommerce management experience in DTC/CPG or food & beverage.
Proven Shopify/Shopify Plus experience.
Strong data literacy with GA4 and dashboards.
Proven CRO and A/B testing experience; subscription program management.
Mentoring or managing team members.

Responsibilities

Own day-to-day performance of intelligentsiacoffee.com focusing on sales, traffic and conversion.
Develop and run the ecommerce growth strategy including digital merchandising and subscription scaling.
Lead site UX improvements and manage vendors for features and updates.
Drive CRO through UX changes, testing protocols, and data-driven decisions.
Collaborate with marketing on emails, paid media, and content to grow traffic.
Oversee inventory visibility and coordinate with fulfillment and operations.