Senior Ecommerce Growth Lead for DTC & Subscriptions

Intelligentsia; Chicago, Northern (IL, KY); Hybride; USD 95 000 - 115 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

Vacation and sick time

401(k) with company match

8 paid holidays per year

Commuter benefits

Free coffee weekly for employees

Employee Assistance Program

Résumé du poste

Intelligentsia seeks a Sr. Ecommerce Manager to own intelligentsiacoffee.com and elevate the online customer journey.

You will drive growth through digital merchandising, CRO, and a scale-up of coffee subscriptions, working across sourcing, roasting, marketing, and fulfillment teams in a hybrid Chicago-area role. You will partner with marketing and analytics to optimize traffic, conversion, and retention, while coordinating with vendors and internal teams for feature updates and ongoing site

Qualifications

• 5+ years of dedicated ecommerce management experience, with a strong background in DTC, CPG, or Food & Beverage.
• Deep hands-on expertise with ecommerce platforms (Shopify/Shopify Plus).
• Strong data literacy with Google Analytics/GA4 and data-driven decision making.
• Proven track record with A/B testing and conversion rate optimization, plus subscription program management.
• Experience mentoring teams, project management, and cross-functional collaboration.
• A passion for coffee and alignment with Intelligentsia’s quality and brand values.

Responsabilités

• Own and manage day-to-day performance of intelligentsiacoffee.com and drive sales, traffic, and conversions.
• Develop and execute the ecommerce growth strategy, including merchandising and subscription scaling.
• Lead site UX improvements, coordinate with tech vendors and internal teams for updates and maintenance.
• Drive CRO through tests, data-driven improvements, and tests with structured protocols.
• Partner with marketing on email campaigns, paid media, and content to grow traffic and retention.
• Oversee inventory visibility and coordinate with fulfillment for smooth logistics; manage vendor relationships.

Connaissances

Ecommerce strategy

Data analytics

Project management

Cross-functional collaboration

A/B testing

Outils

Shopify/Shopify Plus

Google Analytics/GA4

Recharge/Skio/Ordergroove

Description du poste

Intelligentsia seeks a Sr. Ecommerce Manager to own intelligentsiacoffee.com and elevate the online customer journey.

You will drive growth through digital merchandising, CRO, and a scale-up of coffee subscriptions, working across sourcing, roasting, marketing, and fulfillment teams in a hybrid Chicago-area role. You will partner with marketing and analytics to optimize traffic, conversion, and retention, while coordinating with vendors and internal teams for feature updates and ongoing site